Security Officers act as a visual deterrent and intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
Responsibilities
Patrol and monitor all areas of the property, including the exterior
I.D. all incoming patrons entering sportsbook
Monitor alarm system and surveillance cameras
Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees
Act as a first responder in emergency situations
Perform gaming drops/transactions, including carrying drop boxes and chip carriers
Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences
Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios
Render appropriate first aid to injured persons and following established protocol for reporting injuries
Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures
Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment
Maintain proficiency in the use of all assigned equipment
Perform all other duties as assigned
Requirements
1+ years of customer service experience
Valid Driver License
Previous security, military, or law enforcement experience preferred
Previous experience working in a similar resort setting
Ability to gain and maintain a Gaming License through the proper regulatory bodies as a condition of hire and continued employment
Benefits
Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.Gaming Compliance & Licensing RequirementsIn addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.About BetMGMHealth insuranceDental insuranceVision insurance401(k)Flexible schedulePerformance bonus
Additional Information
Discover What's Possible at BetMGM
Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business.
As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include:
Medical, Dental, Vision, Life, and Disability Insurance
401(k) with company match
Pre-tax spending accounts including health care FSA and commuter savings
Flexible paid time off
Professional development reimbursement and ongoing skills training opportunities
Employee resource groups
Swag, ticket giveaways, and more!
At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win.
Location
Cincinnati, OH (Fully Onsite)