(USA) Senior UX Designer

Responsibilities

• User Discovery
• Assess gaps between business expectations and user experience strategies.
• Leverage a deep understanding of trends in user consumption habits to develop or improve interaction design and user experience strategies.
• Anticipate and mitigate risks during information synthesis and independently arrive at possible solutions for interactive designs.
• Analyze and interpret existing data, such as web analytics, user surveys, and customer support calls.
• Managing Functional Partnerships
• Build, maintain, and enhance effective internal and external partnerships.
• Clearly draft valuable information and seek input.
• Influence technical outcomes and assist in communicating shared goals with groups and parties by linking their interests to that of the business.
• Identify and address additional partner technical needs and educate them on value creation.
• Communicate with other individuals or teams to solve shared business problems cooperatively.
• Consult regularly with leaders of business units to advise on business strategy decisions.
• Bring ideas and technical solutions proactively to business partners and stakeholders.
• Design Research
• Independently propose hypotheses for research.
• Provide inputs to modify research approaches and execution plans.
• Guide research processes with inputs regarding type, quality, and quantity of data and information to be collected.
• Verify the reliability and accuracy of the information through detailed checks.
• Detect gaps in information uncovered and remove unreliable information.
• Clarify and resolve inconsistencies in the data of research projects.
• Analyze and interpret relevant data for results and important insights.
• Translate research insights and metrics, including research from other sources, into actionable recommendations that inform design and business strategies.
• Influencing and Building Stakeholder Consensus
• Communicate articulately and concisely in stakeholder meetings involving multiple teams.
• Convey complex information and address ambiguity for robust technology development.
• Build productive collaborative relationships with stakeholders.
• Influence team and stakeholders to take meaningful action with sound recommendations.
• Independently prepare clear, concise, logically structured, and meaningful reports/material based on facts.
• Seek and provide constructive feedback, anticipate needs/questions, and respond appropriately.
• Driving Customer/Client Needs
• Build and maintain customer relations to understand customer requirements/problems.
• Create customer journey touchpoints to anticipate product enhancements by preempting gaps/risks in the product experience.
• Simplify and improve processes to reduce turnaround times, increase effectiveness, and drive customer delight.
• Usability Testing and Iteration
• Understand the basics of testing against a design specification.
• Identify major activities and documents associated with user acceptance testing.
• Cite multiple examples and types of acceptance tests for user acceptance testing.
• Compile a list of procedures and guidelines for test developers and end users.
• Explain the features and objectives of alpha and beta tests.
• Interaction Design
• Define and document design details through process flows, site maps, wireframes, and functional specifications independently.
• Adhere to and use interaction patterns and templates to design consistent and scalable design solutions that account for primary and secondary use cases, more complex data exchanges, and complete error conditions.
• Visual Design
• Define and document design details with accurate design specifications, such as position, padding, font size, in multiple formats independently.
• Perform visual quality assurance against a design specification and rapidly solve issues.
• Ensure adherence to and the usage of templates and style guides to design consistent and scalable design solutions and contribute to the style guide.
• Prototyping
• Adhere to and use interaction patterns and templates to design prototypes that account for primary and secondary use cases, complex data exchanges, and error conditions, and contribute to the pattern library.
• Design and develop prototypes and technical proofs of concept, such as interaction models, data transfer, functional user interface components using a range of technologies (e.g., HTML5, CSS, JavaScript/jQuery, PHP, Python, Ruby/RoR).
• Build interactive models that can access live content and build reusable components and tools to enable and facilitate prototyping.
• Diagnose and report minor prototyping problems found while building working models.
• General Responsibilities
• Demonstrate up-to-date expertise and apply this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices.
• Support and align efforts to meet customer and business needs and build commitment for perspectives and ratio

Additional Information

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