Business Development Manager - NVIDIA

About the role

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive - in our offices or yours. Job Summary The Business Development Manager - NVIDIA at SHI International oversees strategic planning, program governance, and operational execution for high‑value departmental initiatives tied to SHI's NVIDIA partnership. This role is responsible for managing escalations, tracking key performance indicators, improving operational processes, and ensuring program performance aligns with business objectives. In addition, this role supports the operational management of the NVIDIA partnership, including deal registration, POS reporting, MDF and rebate tracking, and maintaining Elite or above certification levels. The Business Development Manager also contributes to go‑to‑market initiatives with NVIDIA and SHI ecosystem partners, supports key AI ISV relationships, and engages in strategic discussions with leadership to drive compliance, specialization, and continuous improvement. Role Description Establish and oversee a governance process for the portfolio of programs within the department. Manage escalated and high‑value projects to ensure optimal performance. Implement strategic planning by creating functional strategies and specific objectives that align and sequence program activities for best results. Develop, monitor, and improve operational processes, including billing managed services and authorizing payments to vendors. Track and report on key performance indicators (KPIs) related to billing and vendor costs. Track issues and facilitate resolution, serving as a point of escalation for internal or customer satisfaction concerns. Actively participate in continuous improvement initiatives, identifying areas for operational enhancements. Provide mentorship, guidance, and training to employees to improve efficiency and effectiveness. Lead strategic programs related to compliance, specialization, and competency, including policy development and enforcement. Participate in business strategy discussions with SHI leadership, review program results, and identify root causes for missed objectives or deadlines. Support the operational aspects of the NVIDIA partnership, including deal registration processes, POS reporting, MDF and rebate tracking, and maintenance of Elite or above certification levels. Drive key go‑to‑market initiatives with NVIDIA and SHI ecosystem partners. Support relationship management of key AI Independent Software Vendors (ISVs). Behaviors and Competencies Reporting: Can identify the need for, and initiate, regular updates to relevant stakeholders without explicit instructions. Training: Can identify learning gaps within a team, propose training solutions, and take action to implement them without explicit instructions. Relationship Building: Can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions. Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. Results Orientation: Can set personal goals and work towards them, achieving results consistently. Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences. Data Analysis: Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them. Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others. Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. Skill Level Requirements The ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process. - Intermediate Understanding of Information Technology products and solutions to effectively evaluate, implement, and support technological initiatives within an organization. - Intermediate Ability to examine, clean, transform, and model data to discover useful information, draw c