Benefits
Competitive salary based on experienceTop Responsibilities (What You'll Do)Respond to service tickets and operational issuesTroubleshoot system, process, and warehouse-related issues and determine root causeProvide real-time support via phone, email, and ticketing systemsSupport hose and kitting operations to ensure accurate setup and executionHelp maintain and improve inventory integrity across parts operationsProvide guidance on best practices for warehouse, parts, and supply chain processesContribute reporting insights and KPI data for leadership reviewsIdentify recurring issues and recommend training or process improvementsCollaborate with internal teams to resolve complex operational challengesSupport rollouts of new systems and processes, including occasional branch visitsWhat You Bring (Qualifications & Experience)3-5 years of hands-on experience in parts, warehouse, or supply chain operationsStrong understanding of warehouse processes, inventory management, and parts operationsExperience troubleshooting operational or system-related issues in a fast-paced environmentWorking knowledge of systems such as Lawson, RF scanners, or warehouse management systemsProficiency with Microsoft Office, especially ExcelStrong communication skills with the ability to clearly explain processes and solutionsHighly organized with strong attention to detail and accuracyAbility to work independently during overnight shifts while managing priorities effectivelyAnalytical mindset with strong problem-solving and root cause identification skillsProven ability to collaborate across teams and build strong working relationshipsWhat Will Set You ApartExposure to inventory integrity programs or audit processesFamiliarity with reporting tools such as TableauA proactive mindset with a focus on continuous improvementWhy Join FinningWork a unique schedule with 7 consecutive days off every rotationBe part of an industry leader supporting essential sectors like construction, mining, and agriculturePlay a meaningful role in keeping operations running smoothly across a large networkGain exposure to systems, process improvement, and cross-functional operationsJoin a team that values collaboration, accountability, and continuous improvementBuild long-term career opportunities within a stable and growing organization
Additional Information
Company:
Finning Canada
Number of Openings:
2
Worker Type:
Permanent
Position Overview:
Finning is looking for a knowledgeable and driven Parts and Warehouse Support Desk Analyst to support operations across Western Canada. In this role, you will be the go-to expert troubleshooting issues, supporting warehouse and parts teams, and ensuring critical systems and processes run smoothly.
You'll play a key role in keeping our operations moving-supporting frontline teams, improving processes, and maintaining inventory integrity across the network. This is a great opportunity for someone who enjoys problem-solving, working independently, and making a direct impact on business performance.
Job Description:
Shift, Hours & Compensation
7 days on / 7 days off rotation
Overnight shifts: 7:00 PM - 7:00 AM
12-hour shifts as part of a consistent rotation
7 consecutive days off between rotations
This schedule offers built-in work-life balance, with extended time off after each rotation.
Interested in this role?
Apply on the company's website.
Finning · Edmonton, Canada