Additional Information
Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Technology Program Manager - Infrastructure & Enterprise Platforms
Department: IPH Technology & Data
Reports to: Technology Portfolio & Delivery Leader
Location: Chicago, IL
Job Summary
Independence Pet Holdings (IPH) is undertaking a multi-year enterprise transformation to modernize its enterprise technology ecosystem, infrastructure platforms, digital workplace capabilities, and corporate application landscape across its global operating companies.
The Technology Program Manager - Enterprise Platforms & Infrastructure is responsible for leading execution and coordinated delivery of strategic infrastructure, workplace technology, and enterprise application initiatives supporting IPH's broader transformation roadmap, including Microsoft 365 modernization, Azure infrastructure initiatives, tenant migrations, enterprise collaboration platforms, endpoint modernization, Workday, Dynamics 365, finance and HR technology platforms, identity and access integration, and enterprise operational systems.
Reporting into the Technology Portfolio & Delivery Office (TPDO), this role partners closely with Infrastructure & Cloud Engineering, Workplace Technology, Enterprise IT, Enterprise Architecture, Information Security, HR Technology, Finance Technology, Engineering, Operations, and third-party delivery teams to drive execution alignment, delivery accountability, and coordinated outcomes across multiple concurrent workstreams.
This role requires strong execution discipline, organizational leadership, and delivery management capabilities within complex enterprise technology environments. The successful candidate will lead integrated planning, dependency management, risk mitigation, operational readiness, and execution governance in support of IPH's broader enterprise transformation initiatives and enterprise platform modernization strategy.
Focus Areas
Enterprise Platform Delivery : Lead and coordinate delivery activities across enterprise infrastructure, Azure cloud platforms, Microsoft 365 services, enterprise applications, finance and HR systems, collaboration platforms, endpoint services, and operational technology foundations.
Digital Workplace & Enterprise Modernization: Drive modernization initiatives across Microsoft 365, Teams, SharePoint, Exchange Online, endpoint management, identity platforms, Workday, Dynamics 365, and enterprise operational systems supporting employee experience and business operations.
Cross-Functional Coordination: Partner closely with infrastructure, workplace technology, enterprise applications, security, architecture, operations, HR technology, finance technology, and vendor teams to drive execution alignment, dependency management, issue resolution, and operational readiness.
Execution Governance: Drive visibility into delivery status, risks, dependencies, milestones, operational readiness, financials, and transformation metrics across infrastructure, enterprise application, and workplace modernization workstreams.