Competitive SalaryMedical, Dental, Disability and Vision Insurance401(k) w/ company matchLife InsurancePaid time off and paid holidaysFun and collaborative work environment!We are a collaborative team of high performing individuals working together to provide technology service and support to our internal customers while maintaining a high level of quality and customer service.
A Day in the Life
Respond to telephone calls, e-mails, and other requests for technical support
Provide troubleshooting and technical analysis of all end user facing computers, peripherals, software, telephony, audio visual and other issues as raised in the service tickets
Identify and contribute to opportunities to improve and automate processes
Participate in the procurement of end user IT equipment/services and manage vendor relations
Maintain and update inventory and receipts for end user IT equipment
Must be available to work rotating on call schedules, which include evenings, some weekends, and holidays.
Some travel required
Technical Skills Include:
Expertise in the installation, configuration, and troubleshooting of computer hardware, network enabled multifunction printers, audio/visual equipment, telephony, mobile devices, and various software
Proficient with the setup and troubleshooting of Windows and mobile device operating systems
Experience with client-side application and software support such as Microsoft 365 Apps for Enterprise, manufacturing/engineering software (i.e., AutoDesk, BlueBeam), various collaboration solutions such as MS Teams app and Room System. Familiarity with MS Dynamics SL and SAP SuccessFactors an asset
Knowledge of deploying and managing computers using Intune/AutoPilot and MDT an asset
Knowledge of PowerShell for configuration management, queries, and creation of scripts to automate tasks
What We Are Seeking
Degree or diploma in Computer Systems/Networking or equivalent
3+ years related work experience
Microsoft or other industry certifications considered an asset
Proven analytical and problem-solving skills
Willing to speak up and share ideas with the team
Ability to work in a dynamic team environment and independently
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Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building's outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.
This posting is for an existing vacancy within the organization.
Additional Information
IT Service Technician
Salt Lake City, US
Flynn Group of Companies
Full time w/ great benefits
This is an In-Office role that will require rotating on -call
Must be legally authorized to work in the US.
$70-80k plus great benefits
Flynn's strong culture focuses the energies of employees on doing the right thing, for the benefit of the company, its customers, and themselves. The result has been 40 years of success, and the next 40 looking even brighter.
THE FLYNN WAY
"The Flynn Way" is the way we do things at Flynn. It is not any one single thing, but rather a collection of behaviors and actions that are influenced by our collective values and beliefs. Values such as safety, honesty, integrity, and doing what we say are deeply ingrained in Flynn's culture.
Flynncompanies · Salt Lake City, UT