Solution Designer (Microsoft), Cloud Technologies

About the role

We're one of Canada's largest pension investors, with CAD$299.7 billion of net assets as of March 31, 2025. We invest funds for the pension plans of the federal public service, the Canadian Forces, the Royal Canadian Mounted Police and the Reserve Force. Headquartered in Ottawa, PSP Investments has its principal business office in Montréal and offices in New York, London and Hong Kong. Capturing and leading complex global investments requires us to work as one to seize valuable opportunities, in close collaboration with some of the world's top companies. At PSP Investments, you'll join a team of motivated and engaged professionals, dedicated to propelling our organization further than ever before. YOUR ROLE Our team is looking for a Solution Designer (Microsoft), Cloud Technologies who will be responsible for the design, integration, and evolution of cloud solutions and Microsoft services (Azure, Entra ID, Active Directory, etc.) across the organization. This person ensures the proper functioning of the platforms under their responsibility, while maintaining effective operational management and contributing to the continuous evolution of the solutions that comprise them. As a Solution Designer (Microsoft), Cloud Technologies , you will : Analyze functional and non-functional requirements, design the corresponding Microsoft solutions (Azure, Entra ID, Active Directory, etc.), and support their implementation, particularly in cloud platform and Microsoft services deployment or enhancement projects Work closely with business lines to define, design, and integrate Microsoft infrastructure components into their projects, ensuring alignment with operational needs and technology direction Contribute to the drafting of solution architecture documents and present recommendations to various committees in order to obtain the approvals required for the implementation of new solutions Apply current ITSM best practices, particularly with respect to change management, documentation of intervention plans, and presentation of cases to the Change Advisory Board (CAB) Administer the Microsoft infrastructure components under your responsibility to ensure their availability, reliability, security, and integrity Provide second- and third-level technical support while collaborating with the partner that delivers first-level support. Diagnose and resolve complex technical issues, particularly in network and Microsoft environments Occasionally participate in support activities outside normal business hours to respond to specific situations or support the implementation of major changes with significant impact on technology environments