Scope, size, configure, and validate HPE infrastructure solutions; respond to product, configuration, and licensing inquiries.
Support sellers with accurate technical guidance to enable timely and effective quoting.
Assess incoming requests to determine complexity, risk, and required level of technical engagement.
Identify when to involve additional resources, including CDW Solution Architects, and align opportunities to strategic HPE platforms.
Manage Salesforce cases from intake through quote delivery for HPE infrastructure opportunities.
Coordinate HPE configuration, pricing, and approvals with internal teams, distributors, and OEM partners while maintaining process discipline.
Act as a technical subject-matter expert for sellers, customers and Business Development Managers, translating solutions into seller-ready guidance.
Collaborate effectively with CDW stakeholders, OEMs, distributors, and partner/product teams on go-to-market initiatives.
What we expect of you:
Post-secondary education in IT or equivalent technical experience
1-3 years experience in pre-sales, technical sales, or solutions support roles
A working knowledge of data center infrastructure such as server architectures and compute sizing (CPU, RAM, and storage), infrastructure sizing, and availability concepts
Strong communication skills with technical and non-technical audiences Basic familiarity with office tools such as Outlook and Teams
Comfort working in structured, high-volume sales environment
Requirements
Experience with HPE technologies such as ProLiant servers and MSA or Alletra storage
General knowledge of software, virtualization, management, and backup is beneficial
Familiarity with CRM tools such as Salesforce.
Industry certifications related to servers, storage, or data center technologies with preference given to HPE certifications (ATP or ASE)
Prior experience with HPE configuration and quoting tools is preferred
Pay range: $ 67, 000- $ 92, 000, depending on experience and skill set
Current Opening: This posting reflects a currently available position within our organization for which we are actively recruiting.
CDW is committed to being an AI-fluent organization
Additional Information
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
The HPE Solutions Specialist is a pre-sales technical role responsible for supporting CDW account teams with high-volume HPE infrastructure opportunities, primarily focused on server-led solutions but also on other datacenter infrastructure such as storage. This role combines technical expertise with sound business judgment to help sellers move deals forward quickly, accurately, and correctly.
This position is suited to individuals who thrive in fast-paced sales environments, can manage multiple concurrent requests, and understand when a request is transactional versus when deeper technical engagement is required. The Specialist influences sales outcomes but does not own a book of business.
Cdw · Toronto - West Mall - On