Rehabilitation Assistant Regional Director

About the role

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Assistant Regional Director-Office Management & Communications performs administrative work to assist the Regional Director for the Eastern Region in managing Vocational Rehabilitation Programs. Incumbent serves as member of the regional management team in formulating program goals and policies for the region and may represent the Regional Director as needs dictate. Work is performed independently under the general supervision of a Regional Director and is reviewed through periodic conferences and reports. The two primary purposes of this particular position is to ensure quality rehabilitation services are being provided in a timely manner to individuals with disabilities and Vocational Rehabilitation and Independent Living services are being delivered across the thirty-three (33) counties in the Eastern region. Job Responsibilities Include the Following: -Assist Regional Director by assessing and investigating regional problems/complaints submitted by consumers and vendors and taking appropriate action deemed necessary. -Coordinating and supervising the regional operational management system and meeting with unit managers and supervisors to determine goals and objectives, including number of cases to be served by each unit. -Monitoring regional performance and production goals and reports monthly on these to keep management team abreast of production progress and status. -Aid in case management of Clients that need regional assistance. -This position would function under the direction of the Regional Director to aid in management, including personnel and case management of offices that are in need. This could be due to vacancies or the need for mentoring of management -Personnel management throughout the region with Regional Director oversight. -This position directly supervises three Regional Specialist and one Administrative Support Position and also provides assistance to the Regional Director and other EIPD staff members. Duty station will be located in the Eastern Region at the discretion of management and program needs. Knowledge Skills and Abilities/Management Preferences Salary Grade Range $67,122 - $117,465 Recruitment Range $67,122 - $85,000 **Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours** Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Experience demonstrating knowledge of vocational counseling, planning, and guidance along with the knowledge of federal and state laws pertaining to vocational rehabilitation and related services. Knowledge of and demonstrated skill with administrative and management principles, vocational rehabilitation program evaluation, and fiscal planning and budgeting. Demonstrated skill in administering and coordinating major rehabilitation services within assigned areas of responsibility. Knowledge of conflict resolution. Posting closes at 11:59 p.m. the night before the closing date Position is funded in part through federal funds About Division of Employment and Independence for People with Disabilities (EIPD): The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU . Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an