Trainee - Project Management
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About the role
The goal of a Sago Trainee is to serve as the bridge between internal team's, partners & respondents to manage the operational execution of quantitative market research studies. A Sago Trainee is motivated, curious, thoughtful, kind, tenacious and above all else, a team player. As a Trainee, you will contribute to a supportive environment, always focused on teamwork and partnership. KEY JOB RESPONSIBILITIES: - Build relationships with internal clients and deliver excellent service while supporting quantitative market research projects through their life cycle. - Consult Project Managers to understand their needs and offer creative solutions to complex challenges. - Manage low to medium complex projects, and support Project Managers and Senior Project Managers on high complexity projects - Continuously monitor project progress to spot potential problems, communicate progress and manage successful completion. - Manage sample deployment, coordinate with sample vendors, respondents/panelist via email/call & monitor fieldwork - Work with our project management team to understand each client's unique needs and collaborate to help maintain exceptional client satisfaction scores. - Join internal project kick off calls and be the champion of your project, ensuring all team members are fully up to speed on project specifications, client needs, timelines, and responsibilities. - Engage with your leaders and your peers to address any challenges and facilitate teamwork to resolve any issues. - Quality review of survey test links as well as data quality checks during field - Consolidate financials at the end of the project and invoice in a timely manner - Follow all Sago processes and best practices from beginning to end of project - Bring a can-do attitude, a positive outlook and team spirit to work with you each day. CORE COMPETENCIES: - Technical orientation, logical thinking, analytical mind - Customer service, multi-tasking, and time management skills - Quickly adopts to changes and new processes - Superior communication skills - Focus on quality and attention to detail - High work ethic and team player attitude - Client Focus - Strong communication skills - written and oral - Collaboration and Teamwork - Decision Making and Problem Solving QUALIFICATIONS Education: - High School Diploma or equivalent - Bachelors' degree and/or equivalent experience preferred. Experience: - Entry level (0-1 Year) - Experience with project management and/or Market Research is a plus - Experience in research design, reporting, data analysis, international data collection, multi-mode methodology, is a plus. Computer Skills: - Experience in DIY survey tools and/or panel software usage is a plus - Basic understanding of Microsoft Office, in particular Excel Free Pick-up and drop cab availability for up to 50 Kms from Office location Extensive Mediclaim Benefit.
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