Route Coordinator/Dispatcher

Requirements

• High school diploma or GED or equivalent
• 1 year or more experience in logistics, customer service or operations
• Prior experience in logistics, customer service or operations
• Experience working in a medical courier environment
• 2 years or more experience working as a dispatcher
• Additional Job Standards:
• Basic computer and typing skills; experience with Microsoft Office
• Strong communication skills; both written and verbal
• Excellent organizational and time management skills
• Strong attention to detail with the ability to multitask
• Familiarity with route management software
• Develops and coordinates the daily route, work, and training schedules of assigned work group. Assists Branch Manager with administrative duties associated with Professional Services operations.
• If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
• Labcorp is proud to be an Equal Opportunity Employer:
• We encourage all to apply

Additional Information

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. LabCorp is seeking a Route Coordinator/Dispatcher to join our team in Houston, TX Work Schedule: Tuesday- Saturday 12pm -8:30pm, additional hours/days may be required as needed Job Responsibilities: Utilize route management software to schedule, coordinate and dispatch specimen pickups Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.) Responsible for specific service area to ensure best possible solutions for client Achieve location productivity and expense targets while meeting customer expectations Ensure a balance between customer response time, accuracy and cost/productivity targets Follow standard procedures for field requests for service and dispatching calls Problem solve and provide potential resolutions for any specimen related issue Utilize multiple databases to process requests and inquiries Performs a variety of administrative/clerical duties as needed

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