Solutions Designer (Network), Telecommunications and Cloud Technologies
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About the role
We're one of Canada's largest pension investors, with CAD$299.7 billion of net assets as of March 31, 2025. We invest funds for the pension plans of the federal public service, the Canadian Forces, the Royal Canadian Mounted Police and the Reserve Force. Headquartered in Ottawa, PSP Investments has its principal business office in Montréal and offices in New York, London and Hong Kong. Capturing and leading complex global investments requires us to work as one to seize valuable opportunities, in close collaboration with some of the world's top companies. At PSP Investments, you'll join a team of motivated and engaged professionals, dedicated to propelling our organization further than ever before. ABOUT YOUR ROLE Acting as a strategic partner to leaders and delivery teams, we are seeking a Solutions Designer ( Network), Telecommunications and Cloud Technologies who will be responsible for the management, administration and evolution of the company's technological infrastructure (network and telecommunications). The person in this role ensures the proper functioning of the technological infrastructure under their responsibility, as well as the sound operational management and evolution of the systems that make up this infrastructure. As a Solutions Designer (network), Telecommunications and Cloud Technologies , you will: Analyze functional and non-functional requirements, design the corresponding solutions and support their implementation, particularly as part of network infrastructure implementation or enhancement projects Collaborate with business lines on the definition, design and integration of network solutions as part of their projects As part of the implementation of new solutions, contribute to the production of solution architecture documents and present them to the relevant committees to obtain the required approvals Follow current ITSM practices, including opening and managing changes, documenting intervention plans and presenting files to the Change Advisory Board (CAB) Administer the components of the technological infrastructure under your responsibility to ensure their availability, reliability, security and integrity Provide second- and third-level technical support while collaborating with the partner that provides first-level support Demonstrate a strong ability to diagnose and resolve complex network issues As a member of an operational team, occasionally provide support outside regular business hours, particularly to respond to specific situations or support the implementation of complex changes that may have a significant impact on environments