Must possess excellent communication and guest service skills.
Must offer the highest possible level of guest service resulting in a maximum level of player enjoyment and return play.
Excellent interpersonal, written and verbal communication skills in English is essential.
Physical Demands
Duties and responsibilities are performed on the casino floor in a fast-paced environment, with constant exposure to the general public and excessive noise.
Working Conditions:
Dealer graduates average wage including gratuities = $30-$35/hour + Pension + Benefits
Closing
Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.
Benefits
Health insuranceVision insurancePerformance bonus
Additional Information
Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Are you interested in learning a new skill? Enroll in Dealer School and you will be taught how to deal Blackjack and other carnival games, including Ultimate Texas Hold'em, Mississippi Stud, High Card Flush and Free Bet Blackjack. This class is free for all enrolled students, and once you have completed the course, your new skill-set can be used to retain employment at any casino hiring experienced dealers.
Any candidate who successfully completes the course will be offered employment here at Hard Rock Ottawa, contingent on them successfully obtaining a gaming license with the Alcohol and Gaming Commission of Ontario. Once you are employed, you will receive a $1000 signing bonus in recognition of your efforts and attendance at Dealer School.
Our next class is expected to start on Monday July 13th 2026
The hiring event will take place Tuesday June 30th
To enroll in Dealer School, each candidate must:
Possess the ability to perform basic math calculations in their head, and pass a math test to demonstrate proficiency
Successfully complete a short interview
Must be available for 6 consecutive weeks starting February 9th for Dealer School Training (full 40 hours a week for 6 weeks)
To graduate from Dealer School, each candidate must:
Maintain a positive attendance record during classes
Pass a written test and table audition for all applicable games
To obtain employment after Dealer School, each candidate must:
Demonstrate exceptional guest service skills including a positive demeanor and calm, steady temperament
Demonstrate and maintain strong ethical standards at all times
Obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
Each candidate must:
Pass a basic math assessment.
Successfully complete an interview.
Successfully complete Table Games auditions for all required games.
Demonstrate exceptional guest service skills including a positive demeanor and calm, steady temperament.
Demonstrate and maintain strong ethical standards at all times.
Demonstrate excellent interpersonal, written and verbal communication skills in English. Proficiency in a second language (French) is preferred.
Obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
Must be 19+ years of age.