Act as a trusted advisor and strategic partner to Van Cleef & Arpels business unit leaders and managers, including the Managing Director, understanding their business goals, challenges, and priorities within the Oceania market.
Translate business strategies into actionable HR initiatives and programs that support organisational growth and performance.
Participate in Van Cleef & Arpels business unit planning and strategy meetings to ensure HR is proactively integrated into business decisions.
Provide insights and recommendations on organisational design, workforce planning, and talent strategies to optimise business performance.
Talent Management & Development:
Collaborate with business leaders to identify current and future talent needs, developing and implementing strategies for talent acquisition, retention, and succession planning specific to the luxury retail environment.
Lead annual HR activities such as performance management cycles, talent reviews, and succession planning processes. Provide close advisory and consultation to the Managing Director, Oceania EXCO, and other leaders, ensuring alignment and effective execution.
Drive performance management processes, including goal setting, regular feedback, performance reviews, and development plans, ensuring alignment with company objectives and Maison values.
Develop talents in partnership with the Training Manager, HQ, and the broader Richemont Talent function. This involves identifying training and development needs within the business unit and collaborating to design and deliver effective programs that foster continuous learning and growth.
Support career development and mobility initiatives for employees, fostering a culture of continuous learning and growth.
Employee Relations & Engagement:
Establish and manage strong relationships and engagement with employees at all levels within Oceania. Foster an open, inclusive, and positive work environment.
Provide guidance and support to managers and employees on complex employee relations issues, including conflict resolution, disciplinary actions, grievances, and investigations, ensuring fair and consistent application of policies and adherence to local labour laws.
Partner and guide people managers on all employee relations topics, providing expert advice and support to resolve issues effectively and maintain a harmonious workplace.
Develop and implement strategies to enhance employee satisfaction and retention, reflecting Van Cleef & Arpels' commitment to its people.
Organisational Development & Change Management:
Support organisational design efforts within Oceania, ensuring alignment with business strategy and optimal efficiency.
Lead an
Additional Information
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
The Senior HR Manager serves as a strategic business partner to one of Richemont's leading Maisons and a pioneer in luxury worldwide - Van Cleef & Arpels, aligning HR initiatives with specific Maison and regional business objectives. This role is critical in translating the Maison's strategic needs into actionable HR solutions and ensuring the effective delivery of HR services that support the Maison's growth and uphold its unique culture and values.
The Senior HR Manager acts as a consultant and advisor to the management team and employees on a wide range of HR-related issues, including talent management, organisational development, employee relations, performance management, compensation, and change management, while also contributing to broader Richemont HR initiatives. The ideal candidate will possess a deep understanding of the luxury retail business, strong analytical skills, and the ability to build trusted relationships across all levels of the organisation, embodying the Maison's spirit and culture of care, high collaboration, and high-touch retail and office staff engagement.
HOW WILL YOU MAKE AN IMPACT?