Senior Software Engineer

About the role

Q2 is seeking a Senior Software Engineer to join our Q2 Code product team-an agentic development platform that revolutionizes how developers build, test, debug, and deploy SDK extensions in the Q2 ecosystem. This role is Product Engineering at its core: you'll operate in "startup mode" within Q2 proper, working directly with customers, interpreting telemetry, and owning the full software development lifecycle from concept to production. You'll work alongside a collaborative team of engineers and a Product Manager to decompose customer needs into shippable deliverables, take direct feedback from hands-on user sessions, and iterate rapidly on features that empower the Q2 developer community. This is an opportunity to shape an emerging product with significant autonomy, technical depth, and real-world impact. A Typical Day: Design and implement features for the Q2 Code agentic platform using Python, SQL, and AWS services (Lambda, ECS, RDS, S3, CloudWatch) Break down product requirements into shippable milestones and deliver iteratively while maintaining system quality Build monitoring dashboards and observability tooling to track agentic workflows, extension builds, and deployment pipelines Respond to customer support requests using tracing, metrics, and debugging tools to resolve complex production issues Lead design discussions focused on performance, security, and cloud-native architecture Facilitate cross-functional design reviews with Product, UX, and engineering teams to drive alignment Own root-cause analysis for incidents, refine alerting, and establish best practices through code reviews Mentor junior developers in debugging, testing, and writing maintainable code Occasional availability for on-call/emergency support and ability to work flexible hours for critical releases Bring Your Passion, Do What You Love. Here's What We're Looking For: Bachelor's degree in Computer Science, Information Systems, or equivalent experience; 5+ years of related experience Deep proficiency in Python for backend services, data processing, and agentic workflows Advanced SQL skills for querying, schema design, stored procedures, and database optimization Strong AWS experience with core services (Lambda, ECS, RDS, S3, IAM, CloudWatch) and infrastructure-as-code (Terraform/CloudFormation) Experience with full software development lifecycle, service-oriented architecture, and Agile development Strong analytical, problem-solving, and communication skills with ability to collaborate across teams Demonstrated ability to balance good design principles with pragmatism to meet deadlines Preferred Skills: Experience with agentic development: AI agents, LLM-driven workflows, or autonomous systems Agentic UX design: chatbots, conversational interfaces, or async agent workflows Web development experience with front-end frameworks (Vue, Angular, React) and JavaScript/TypeScript Background in developer tools, SDKs, CLI tools, or platform engineering This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - "You Earned it" Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to f