Business Analyst II

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Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The purpose of this job is to facilitate business and IT implement technology solutions in a cost-effective way, communicate the requirements to stakeholders, facilitators and partners. The position exists to liaise with both Business and IT stakeholders to enable business in achieving its goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Partners with business leaders to align IT initiatives with business strategy. Acts as an intermediary between the business community and the technical community. Elicits, analyzes, and documents detailed business requirements, understand business processes and relevant technology for business initiatives. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Coordinates and organizes input from various stakeholders, negotiates priorities, resolves conflicts, and builds consensus. Possesses expertise in the business unit(s) they support as well as an understanding of the IT organization's systems and capabilities. Applies insurance and information system knowledge to assist business in improving workflow and improving the cost-effective utilization of insurance systems. May assist with test planning and tests configuration changes and RICEFs. Achieves the strategic vision and operating platforms that define the people, processes, tools, and technology. Works with business Product Owners to create and maintain an operating plan. Conducts user acceptance testing and may conduct functional unit testing and integration testing. Facilitates communication between IT and business stakeholders/Product Owners to ensure that projects are delivered on time and within budget. Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Provides insurance and technical support to IT staff. Implements new systems/solutions, enhancements, and maintenance of installed systems. Documents user manuals to describe application installation and operating procedures. Participates in and contributes to design sessions in prototyping new or existing systems. Works to continually enhance business processes, operations, and information process flow. SUPERVISORY RESPONISBILITIES This role does not have supervisory responsibilities. EDUCATION AND SKILLS Bachelor's degree from four-year college or university preferred with a major or emphasis in Computer Science, Information Technology, or related field. Minimum 2 years of relevant technical or business work experience; or equivalent combination of education and experience required. Minimum 2 years of related experience in business analysis required. CERTIFICATES, LICENSES, REGISTRATIONS Certified Business Analysis Professional (CBAP), Information Technology Infrastructure Library (ITIL), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO) certifications and domain expertise preferred. Insurance certifications Chartered Property Casualty Underwriter (CPCU) and/or Associate in Risk Management (ARM) preferred. KNOWLEDGE AND SKILLS Knowledge of insurance preferred. Strong analytical skills, ability to create compelling business cases; ability to provide input for cost/effort estimates and financial analysis. Team-oriented focus; ability to conduct effective meetings with business and project teams; ability to create and interpret user needs into specifications, user stories, flowcharts, UML diagrams, etc. Highly competent in reading, analyzing, and interpreting technical industry-related journals and DOI filings. Strong understanding of basic system engineering, object-oriented design, information risk and security guidelines, and architecture standards. Knowledge of Modeling Techniques: Object Orientation analysis, UML (e.g. Use Cases, Activity Diagrams). Go

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