Senior Manager, E-Commerce

About the role

This role is responsible for driving sales planning, inventory management, pricing strategy, and sales action planning across Michael Kors' e-commerce business in Japan. You will manage sales, inventory, and gross margin across multiple channels - including owned EC, Outlet, and EC malls - while collaborating closely with MD, Retail, BP&A, Digital Marketing, and Logistics to maximize sales and improve inventory efficiency. We welcome candidates with direct e-commerce experience, as well as those from retail, apparel, fashion, or consumer goods backgrounds in sales management, inventory management, MD Planning, business planning, FP&A, or Demand Planning. What Y ou'll D o: 1. Sales Planning & Forecast / Action Planning Create and manage weekly and monthly sales forecasts across EC channels Propose focus categories and key products based on sales and inventory performance Report on sales status and action plans to BP&A (Business Planning & Analysis) Collaborating with Digital Marketing on email, app, advertising, and site exposure strategies 2. Inventory Planning & Management Develop seasonal EC sales plans and inventory plans Arrange inventory based on inventory plans Determine product launch timing for owned EC and EC malls Manage EC inventory sell-through Build and improve inventory accuracy processes 3. Pricing & Margin Management Develop and execute OFF rate and pricing strategies to drive sell-through and sales targets Design and implement pricing strategies to maximize AUR and GM Execute inventory optimization in collaboration with BP&A, MD, and Retail Ensure price consistency across stores, EC, and malls 4. Cross-Functional Collaboration Partner with MD, Retail, BP&A, Finance, Digital Marketing, and Logistics Manage internal alignment on product, inventory, pricing, and sales outlook Create meeting materials, analysis reports, and ad-hoc reporting as needed Lead cross-functional projects to drive EC sales performance 5. Reporting & Process Standardization Operate and maintain dashboards visualizing sales, inventory, margin, and markdown Standardize weekly forecast, inventory risk, and sales analysis reporting Reduce ad-hoc decision-making and build reproducible team processes

Requirements

• We're looking for someone with the following experience and skills - but these aren't set in stone. If you bring something extra to the table, we'd love to hear from you!
• Experience in sales management, inventory management, or business management in retail, apparel, fashion, FMCG, or e-commerce
• Experience in MD, Merchandising Planning, Allocation, Demand Planning, Sales Planning, FP&A, or Business Planning
• Experience in sales, inventory, and gross margin analysis using Excel or similar tools
• Experience collaborating across multiple departments to identify issues and propose solutions based on data
• Ability to assess challenges in sales planning from the perspective of inventory, pricing, and product assortment
• We 'd L ove to S ee:
• Experience in e-commerce, EC malls, or owned site operations
• Experience managing sales and inventory for Outlet, Sale, or Markdown products
• Experience in apparel, bags, accessories, or luxury goods
• Cross-functional experience with MD, Retail, Finance, or Marketing
• Experience with pricing and markdown strategies using AUR, GM, COGS, and OFF rate
• Experience with BI tools, dashboards, or reporting tools
• Business-level English proficiency
• You Would Be Ideal:
• Goes beyond numbers to understand why products are selling or not selling
• Connects product, inventory, pricing, and sales into a coherent view
• Moves forward with hypotheses even when data is imperfect
• Translates strategy into realistic actions while engaging cross-functional partners
• Balances hands-on execution with process building and standardization
• Thinks beyond EC to consider store operations and company-wide inventory strategy
• Why Join Us:
• Contribute to sales and inventory strategies across EC, stores, and malls
• Gain broad exposure to sales forecasting, inventory management, pricing strategy, and margin management
• Drive business outcomes in collaboration with MD, Retail, BP&A, and Digital Marketing
• Play a key role in building operational processes during an exciting growth phase
• Go beyond EC operations to shape business planning, inventory strategy, and pricing strategy
• -
• The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, n

Additional Information

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! - Reporting to : E-Commerce Director Department : E-Commerce Direct Reports : 3-4 Members Key Collaborators : Digital Marketing, Owned Site Operations

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Michael Kors (Capri)? Share your experience