Appreciation Coordinator

About the role

As an Appreciation Coordinator, you'll help bring Veterans United's values to life through thoughtful gifts and meaningful experiences that make people feel truly appreciated. Whether you're coordinating branded items, managing inventory, or helping fulfill gifts for borrowers and partners, your work will directly support the relationships that make our culture so special. This role is perfect for someone who loves the details, enjoys creating memorable experiences, and thrives in a fast-paced, collaborative environment. Depending on your assignment, you may focus on areas like Brand & Product Experience, Gifting Fulfillment, or Inventory & Vendor Coordination. No matter the focus, you'll play a big role in helping us create moments that leave a lasting impact. Here's a snapshot of what you'd be doing: Coordinating and fulfilling thoughtful gifts for borrowers, vendors, and partners, making sure every delivery is timely, accurate, and meaningful. Assisting with branded merchandise and Team Shop items by working with vendors to ensure quality, creativity, and alignment with VU culture standards. Monitoring inventory levels, ordering supplies, and keeping gifting operations organized and running smoothly. Collaborating with teammates and vendors to support gifting requests, special projects, and company initiatives. Helping support incentive trips, conferences, and events by assisting with branded product selection and ordering. Managing returned packages, tracking issues, and helping resolve delivery concerns quickly and efficiently. Pitching in wherever needed (excluding licensed tasks) to help foster a supportive and collaborative team culture. About You: You're highly organized and detail-oriented, and you enjoy keeping moving pieces on track without letting things slip through the cracks. Creating meaningful experiences for others genuinely excites you, and customer service comes naturally to you. You thrive in fast-paced, results-driven environments and know how to balance multiple priorities with confidence. You enjoy collaborating with others and work well in highly cooperative, team-focused environments. You're a strong communicator who can build positive relationships with vendors, teammates, and partners. You're dependable, self-motivated, and able to manage your workload independently while staying focused on quality and accuracy. Creativity is a plus for you. Whether it's helping curate gifts, selecting branded products, or bringing fresh ideas to the table, you enjoy adding thoughtful touches to your work. Experience with gifting, inventory management, fulfillment, vendor coordination, promotional products, or logistics is a plus, but not required. You show up consistently and can be counted on to get the job done. You're comfortable with basic computer technologies and can navigate the tools needed for an internet-based company. You're able to lift up to 50 lbs and have a valid driver's license with a responsible driving history. We're all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn't measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country. We're so glad you're here checking out this opportunity! If this role gets you excited but you're worried you don't check every box - don't sweat it. We're more interested in what you can bring to the team than a perfect checklist. If you're passionate, driven, and ready to make a difference, we'd love to hear from you. Come as you are, and together we'll create something amazing. Interested? Apply Today! Learn more about Veterans United on Glassdoor and our career site at vu.com/careers Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.