Director of Food & Beverage

About the role

Duties and responsibilities include but are not limited to the following: Implement and maintain the highest standard operating procedures for all food services. Recruit, train, mentor, and manage a high-performing team, fostering a culture of excellence, teamwork, and guest satisfaction. Sets and clearly communicates the strategic direction for the Food & Beverage department in coordination with Hotel Manager and Executive Chef. Work closely with Food & Beverage management team to achieve required targets in relation to payroll and GP percentages. Work under pressure and be able to maintain all administrative elements required of the role such as scheduling, gross margins, labour margins, performance management and recruitment. Oversee the hotel's conference and events operations Provide the highest and most efficient level of service expected by the guest. Ensure each outlet is staffed sufficiently. Oversee all restaurant functions and your team throughout the service. Brief team and ensuring outlets are set to the required standard. Set performance goals, conduct regular evaluations, and provide guidance for professional development. Resolve staff and customer concerns quickly and efficiently. Develop and manage the F&B budget in line with forecasts. Bachelor Degree in Hospitality Management 3-5 years experience in a similar role in a 5 star resort. Full flexibility - this is a full-time role, flexibility and shift work is required. A real understanding of hotel operation. Service oriented with an eye for details, passion and innovative for Food & Beverage Ability to work on own initiative. Excellent communication skills with excellent spoken & written English. Outgoing, bubbly and confidence in dealing with a range of customers. A structured and organized approach to work planning. Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties , special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Opportunity to grow within your property and across the world with Fairmont and Accor. Opportunity to join one of the most Iconic Luxury brand in the world Fairmont and work in a truly unique property Carton House. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training

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Company Intel

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