Demonstrates a clear understanding of various options and packages on private passenger automobiles.
Demonstrates the ability to apply the proper condition rating through standard guidelines and the CCC1 conditioning matrices.
Demonstrates sound estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses.
Applies sound understanding of regulatory compliance and fair claims practices.
Builds functional relationships with both internal and external customers.
Processes a basic understanding of the content of all policy types written by the company.
#LI-JH1
Benefits
Compensation offered for this role is 26.49 - 39.98 per hour and is based on experience and qualifications.For jobs in San Francisco, please click " here " for information regarding the San Francisco Fair Chance Ordinance.For jobs in Los Angeles, please click " here " for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.To view the "EEO Know Your Rights" poster click " here ". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.To view the FMLA poster, click " here ". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.National General Holdings Corp., a member of the Allstate familyHealth insuranceVision insuranceRemote work options
Additional Information
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Virtual Total Loss Estimator evaluates vehicles remotely to determine total loss eligibility, reviewing photos, valuations, and claim details in accordance with company guidelines. This role supports timely claim resolution through accurate total loss assessments, vendor coordination, and clear communication with customers and internal partners in a fact-paced, high production environment.
The ideal candidate brings a strong foundation in estimating and a solid understanding of auto repair procedures, along with the confidence to analyze and negotiate total loss determinations with repair facilities and vendors. Proficiency in CCC and Microsoft applications is essential to support accurate evaluations and documentation. Candidates located within the Eastern or Central Time Zones are strongly preferred, as is prior experience within the auto insurance industry, particularly in roles involving estimating, damage assessment, or total loss handling.
Allstate · Remote