Director, Consulting (Senior Leader, Life Sciences) Intelligent Operations

Requirements

• B.A. or B.S.
• Proven track record of originating new business, growing and scaling a book of business, and cultivating c-suite relationships
• 15+ years of consulting industry experience, or a combination of consulting and direct industry, including hands-on leadership in clinical development and operations or R&D transformation
• Demonstrated experience advising senior stakeholders on strategic initiatives shaping operating model (including CRO insourcing/outsourcing, business process optimization, op model design) and technology enablement (including automation, AI, and custom solutions); must include hands-on leadership or oversight of end-to-end operational transformation delivery - not strategy advisory alone
• Deep understanding of the clinical development/clinical operations operating model, including business functions, roles and responsibilities, technology landscape, and regulatory impacts
• Exceptional executive communication, structured problem solving, and consulting storytelling skills
• Experience delivering and leading strategic engagements in pharma and biotechnology organizations
• Active network across breadth of the Life Sciences industry, including Research, Development, and Commercial
• Proven ability to architect complex client engagements, develop a portfolio of work, and create new executive relationships
• Hands-on experience leading or overseeing delivery of operations transformations in life sciences, including experience with enterprise technologies (e.g., Veeva, Medidata, SAP, Salesforce), solution design, change management strategies, and driving AI and process automation in regulated environments
• Ability to engage credibly with client operations and technology leaders (CFO, COO, CSCO) as a peer, not only with operational or clinical executives
• Familiarity with modern delivery approaches (agile, product operating model, DevSecOps) and practical experience applying them in regulated life sciences environments
• Experience in building or scaling an operations transformation-focused consulting capability or practice area, including hiring and establishing delivery standards
• Ability to work on-site as requested
• Ability to work remotely

Additional Information

Point B is a business innovation firm that takes the guesswork out of transformation. We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead. We're consulting done different. While others might say it, we live it-your success is our success. We start with the challenges you face, then partner to drive to what's right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. When you partner with Point B, you'll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. We're ready to start generating your future today. JOB SUMMARY: Point B is seeking a Senior Leader with deep expertise in redesigning and improving operations through the application of automation, artificial intelligence, and data-driven technologies within the Life Sciences industry to build, grow, and lead the delivery of client engagements, deepen executive access and relationships, and serve as a trusted advisor to clients seeking to accelerate their transformation and patient outcomes.This leader will serve as a trusted advisor to executive stakeholders, helping clients reimagine operations through integration of progress redesign, automation, AI, and data-driven technologies. This leader will sit at the intersection of commercial growth, strategic advisory, and subject matter expertise, helping clients transform how they operate across R&D, clinical development, and adjacent functions. A key focus area will include advancing modern approaches to operational acceleration - including clinical trial execution specifically and the R&D-to-Commercial value chain more broadly - to enable sponsors to streamline their operating models, take greater ownership of people, process, technology, and data, and unlock measurable improvements in speed, quality, and cost efficiency. The ideal candidate is a credible enterprise operations transformation leader with deep experience leading large-scale, cross-functional transformations through the application of automation, artificial intelligent, and data-driven technologies - someone who has led and delivered end-to-end operational transformation initiatives that improve efficiency, quality, and scalability of operations across functions such as clinical development, regulatory, quality, manufacturing, supply chain, and commercial operations for clients within life sciences, and who can engage as a trusted peer with client technology, business and transformation leaders - with the ability to shape operating model strategy and drive execution at scale, strong executive presence, life sciences domain expertise, and a track record of driving offerings and team development. They are passionate about the role automation, AI, and data-driven decision-making play in enabling enterprise-wide operational transformation and sustained performance improvement to deliver faster innovation and better patient outcomes. As a Senior Leader at Point B, you will contribute to building and maturing the Intelligent Operations practice within the Life Sciences vertical, including establishing delivery standards, developing offerings, growing the expertise of the team, and driving coherence across how Point B delivers complex transformation work to clients. You will also deliver high-impact work alongside clients, develop and mentor others, and grow a portfolio of business through credibility-first engagement, thought leadership, solution development, and cultivation of new and existing client relationships. INTRIGUED TO LEARN MORE? When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like. WHAT MAKES POINT B DIFFERENT? We put our passion for change to work, using our purpose and values as our north star. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the world's best talent. Be part of a collaborative culture where we build lasting relationships with each other, our customers, and our communities. Benefits - Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, as well as flexibility, leadership development opportunities, and a culture designed to help our diverse team of individuals flourish. Award winning - Point B has been consistently recognized as one of the best places to work by Fortune magazine, Great Place to Work, Consulting Magazine, BuiltIn, and many others. We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennial

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