Accounts Receivable Specialist

About the role

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we're always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. AI Fearlessly. Accounts Receivable Specialist (Cork) Europe Finance Team We're looking for a proactive and driven Accounts Receivable Specialist to join our Finance team in Cork. This is a great opportunity for someone who has a solid grounding in credit control or AR, who enjoys working in a fast-paced, international environment. You'll be joining a close-knit, collaborative team of three within the larger Finance function, reporting directly to the AR Manager for Europe. In this role you won't just be processing transactions , you'll play an active part in managing customer relationships, resolving issues, and supporting the business by ensuring timely cash collection and strong credit control. This is a hybrid role, with a requirement to work a minimum of 2 days per week in our Cork office. Responsibilities; Take ownership of a portfolio of customer accounts, ensuring timely payments and reducing overdue balances Proactively follow up on outstanding invoices and work closely with customers to resolve payment issues Investigate and resolve account queries in partnership with Sales and inter nal teams Allocate customer payments and ensure account balances remain accurate Perform account reconciliations and resolve any discrepancies Perform month-end and quarter end reporting tasks Help identify risks and escalate concerns where needed Contribute ideas to improve processes and drive efficiencies across the team Onboard and set up new customer accounts in line with documented procedures Adherence at all times to documented procedures Curiosity about emerging tools and technologies, including AI, and how they can improve day-to-day workflows What you'll bring; Minimum 2 years' experience in Credit Control or Accounts Receivable preferably in a multinational environment A proactive, problem solving mindset with the confidence to take ownership of tasks Good communication skills and the ability to build and maintain professional relationships with customers and colleagues Strong Excel skills for example v-lookup and pivot tables The ability to read and understand financial statements Attention to detail and a commitment to accuracy At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.