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Home-Based DCX Account Manager Trainee

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delegatecx logoDelegatecx · Remote
Full-timeRemoteToday
AsanaCRMPHPVendor Management
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About the role

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Responsibilities

  • Manage end-to-end promotional order lifecycle
  • Source products via SAGE, ESP Web, CommonSKU, and other various industry specific platforms
  • Prepare & deliver client-facing presentations
  • Coordinate with suppliers on pricing & timelines
  • Proactive client communication on order status
  • Support team with proactive client outreach to grow assigned accounts
  • Manage Online Company Stores & post-order support
  • WHAT WE LOOK FOR
  • Education: Bachelor's degree preferred (Business, Marketing, Communications)
  • Experience: 6+ yrs: in a transferable field: account management, vendor management, B2B/B2C sales, order management, supply chain, e-commerce, and/or, marketing.
  • Language Proficiency: Excellent verbal, written, and English communication skills.
  • Technical Skills: Proficient in both Microsoft and Google applications. Intense exposure to Workday, Asana, and other CRMs is a plus.
  • Industry-Specific Software/Knowledge:
  • CRM & order management platform experience.

Benefits

Salary Range: PHP 40,000-50,000Industry: Business Process OutsourcingJob Type: Full-timeWork Shift: 8 AM- 5 PM CST (USA)Workdays: Monday through Friday (USA)BENEFITS OF WORKING WITH USIndustry-leading salary packagesPermanent work-from-home setupCompany equipment providedInternet stipends upon regularizationHMO CoveragePTO credits and service incentive leavesMajor spring and winter company live eventsMonthly employee appreciation virtual eventsCompany-provided career skills training coursesA company culture focused on your personal and professional growthPaid time off

Additional Information

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Home-Based DCX Account Manager Trainee is responsible for managing end-to-end promotional order processes for client accounts - sourcing, presenting, coordinating, and communicating. REQUIRED CORE COMPETENCIES Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively. Strong client communication & coordination skills. Preferably experience working with international clients. Detail-oriented, proactive, able to manage multiple accounts

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