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Quantitative - Mixed Method UX Researcher IV (Consumer Insights)

External
Full-timeOn-site3d ago
Documentation
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Responsibilities

  • Research Planning & Execution
  • Design and execute qualitative and quantitative research studies, including surveys, interviews, focus groups, diary studies, field research, and product evaluations.
  • Select appropriate methodologies based on business objectives and research questions.
  • Develop research plans, screeners, discussion guides, questionnaires, and study materials.
  • Conduct field-based consumer research in retail and customer environments when needed.
  • Consumer & Market Insights
  • Investigate consumer attitudes, purchase drivers, barriers to adoption, and customer behaviors.
  • Explore shopping journeys, retail experiences, and product usage patterns.
  • Identify emerging trends and opportunities that can inform product positioning and growth strategies.
  • Analysis & Reporting
  • Analyze qualitative and quantitative data to identify key themes, insights, and recommendations.
  • Translate complex findings into clear, concise, and actionable business recommendations.
  • Create reports and presentations tailored to stakeholder audiences.
  • Advise teams on next steps, strategic implications, and future research opportunities.
  • Cross Functional Collaboration
  • Partner with product, marketing, retail, design, and business stakeholders to define research objectives and priorities.
  • Coordinate with external research vendors and agencies to support study execution.
  • Manage project timelines, deliverables, and stakeholder communications.
  • Knowledge Management
  • Maintain research documentation and repositories.
  • Contribute to organizational learning by ensuring findings are accessible and actionable across teams.
  • Required Qualifications
  • 8+ years of experience in consumer insights, market research, UX research, or related research disciplines.
  • Experience conducting mixed-method research with a strong quantitative foundation.
  • Expertise in survey design, analysis, and interpretation.
  • Experience planning and moderating interviews, focus groups, usability studies, and field research.
  • Ability to synthesize large amounts of data into meaningful insights and recommendations.
  • Strong written, verbal, and presentation skills.
  • Experience managing multiple projects simultaneously in a fast-paced environment.
  • Experience working with research vendors and external partners.
  • Proficiency with AI-powered research tools and productivity platforms.

Requirements

  • Experience researching consumer electronics, hardware products, wearable technology, or consumer packaged goods.
  • Shopper insights, retail research, or customer journey research experience.
  • Familiarity with advanced quantitative methodologies such as:
  • Conjoint Analysis
  • TURF Analysis
  • Brand Tracking Studies
  • Market Segmentation
  • Purchase Funnel Analysis
  • Experience supporting go-to-market, growth, or product marketing research initiatives.
  • What Success Looks Like
  • Delivers high-quality research that balances rigor with speed.
  • Produces actionable insights that directly influence product, marketing, and business decisions.
  • Effectively manages multiple studies at various stages of execution.
  • Builds strong partnerships with stakeholders through clear communication and consultative guidance.
  • Identifies meaningful opportunities to improve customer understanding and business outcomes.
  • Ideal Candidate Profile

Benefits

Remote work options

Additional Information

We are seeking an experienced Consumer Insights Researcher to support research initiatives that inform product strategy, customer experience, and go-to-market decision making. This role is ideal for a mixed-method researcher who enjoys blending quantitative and qualitative approaches to uncover meaningful consumer insights. The successful candidate will lead end-to-end research projects, helping stakeholders better understand customer motivations, purchasing behaviors, product adoption, and overall consumer experiences. This position requires a highly organized researcher who can manage multiple concurrent projects, work cross-functionally, and deliver actionable insights in a fast-paced environment. This is a contract position supporting a high-profile consumer technology organization. Remote work may be available, with occasional field-based research activities required.


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