Administrative Assistant

About the role

The Administrative Assistant provides departmental clerical and customer service support functions using organizational, relational, and computer skills to meet the needs of internal and external customers. Job Description: KEY ACCOUNTABILITIES: Provides customer service by responding to frequent and potentially complex questions from internal and external customers in a timely, positive, and professional manner. Assists in supporting daily department work flow through effective coordination, communication, and prioritization of department activities. Conducts data entry and report generation per department procedures and protocols, identifies trends, and escalates issues. Performs administrative duties as assigned, such as filing, ordering office supplies, and sorting and distributing mail.