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Transportation Dispatcher

External
gategroup logoGategroup · Newark, NJ
Full-timeOn-site3d ago
ClassificationLeadershipSAFe
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Requirements

  • Education:
  • H.S. diploma required
  • Associate's degree preferred
  • Work Experience:
  • 2+ years of general work experience in an office or warehouse facility.
  • 1 year of experience directing the work of others
  • 1-2 years of shipping/receiving experience preferred
  • Technical Skills: (Certification, Licenses and Registration)
  • Able to drive on the ramp (must be 21+ driver's license)
  • Able to multi-task in a hectic environment
  • Detail oriented
  • Able to keep calm in high pressure environment
  • Able to work with a minimum of supervision/off-site environment
  • Able to make independent decisions
  • Able to compile data from multiple sources with a high degree of accuracy
  • Able to communicate status changes to all parties in a timely manner
  • Driven to document and improve processes
  • Must have valid driver's license
  • Language / Communication Skills:
  • Able to develop rapport with major client
  • Job Dimensions
  • Geographic Responsibility: Unit
  • Type of Employment: Full-time
  • Travel %: none
  • Exemption Classification: non-exempt
  • Internal Relationships: unit employees
  • External Relationships: customers
  • Work Environment / Requirements of the Job:
  • Must be able to function in a warehouse environment
  • May be required to rotate between day and night shift
  • Budget / Revenue Responsibility: (Local Currency)
  • Organization Structure
  • Direct Line Manager (Title): Mgr, Transportation or General Manager
  • Dotted Line Manager (Title, if applicable): n/a
  • Number of Direct Reports: n/a
  • Number of Dotted Line Reports: n/a
  • Estimated Total Size of Team: 2
  • gategroup Competencies Required to be Successful in the Job:
  • Thinking - Information Search and analysis & problem resolution skills
  • Engaging - Understanding others, Team Leadership and Developing People
  • Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively
  • Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus
  • Demonstrated Values to be Successful in the Position
  • Employees at gategroup are expected to live our Values of Excellence , Passion , Responsibility and Respect . To demonstrate these Values, we expect to observe the following from everyone:
  • Excellence
  • We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
  • We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.
  • Passion
  • Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
  • We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
  • Responsibility
  • We care about what we do, and we understand the impact we have on others and the planet.
  • We always look out for each other -creating a safe workplace environment is everyone's responsibility .
  • Respect
  • Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
  • We respect each other's voices and foster a workplace that supports inclusion and belonging. We are all one gategroup .

Benefits

Free Meals401(k)Dental insuranceDisability insuranceHealth insuranceVision insurancePaid time offMain Duties and Responsibilities:Analyze data from custom computer screens and prepare driver run sheets for each flightAssign Drivers to gates and flightsServe as the quality assurance specialist, ensuring that contents of coolers and or meals meet customer specificationsMonitor driver's kitchen departure timeTrack all flight, gate, meal order and other changes in flightsServe as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problemsCheck that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specificationsAnswer and log customer calls, concerns and complaints and make recommendations to resolve on-going issuesThis position will rotate periodically between scheduled shift, and vacation relief shift

Additional Information

We're looking for motivated, engaged people to help make everyone's journeys better. Position is responsible for serving as the primary administrative support for our major client's operations. Payrate: $28 per hour Job Location: 236 Vanderpool St, Newark, NJ 07114


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