Forward Logistics Analyst

External

Roku · Austin, TX

Full-timeOn-siteToday

BigQueryData AnalysisExcelMoveSnowflakeSQL

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About the role

The Supply Chain Operations team plans and drives the manufacturing, shipping, reception, storage, and delivery of Roku's entire product portfolio. Our logistics team works cross-functionally with planning, factory management, new product introduction and order management to build and ship Roku's product within the required time frame, and with a laser focus on cost and quality. The Forward Logistics Analyst at Roku will be responsible for both the operational and analytical foundation of our outbound distribution network - from finished goods inventory at our NA and EMEA distribution centers through to end customer delivery across parcel, LTL, and TL modes. This role is essential to optimizing transportation spend, inventory accuracy, 3PL and DC performance, and surfacing actionable insights that improve service levels and reduce cost-to-serve. You will own 3PL governance and DC KPI administration, drive serialization and inventory control programs, and partner closely with our Logistics, Supply Chain Planning, and Order Management teams to convert shipment, invoice, and warehouse data into the decisions that move Roku's product to market.

Responsibilities

Manage inventory control procedures for NA and EMEA distribution sites; conduct system-to-system reconciliation and resolve discrepancies

Develop and execute scalable cycle count programs across all DCs and lead monthly, quarterly, and annual physical inventory processes

Administer serialization capture for outbound finished goods and create transfer orders (TOs) to replenish stock without shortages or excess

Maintain SOX and revenue recognition controls; ensure shipment and inventory transaction accuracy

Manage and improve Build-to-Customer (BTC) direct partner and customer business operations

Build/maintain dashboards and reports that track on-time-in-full (OTIF), transit time, cost-per-shipment, carrier scorecard, and DC KPI metrics

Analyze weekly freight invoice data from CTSI, JIT, and parcel carriers to identify billing exceptions, rate variances, and accessorial trends

Support carrier RFPs, rate negotiations, and zone-based pricing analysis.

Query and model shipment and inventory data from Roku's big data platform (Trino) and NetSuite to support ad-hoc analysis and recurring reporting

Build cost-to-serve models that quantify the impact of network, mode, and service level changes on total landed cost

Develop and maintain Power Apps, Power Automate, and SharePoint-based workflows to automate forward logistics processes such as order intake, label generation, and exception management

Coordinate weekly with carriers, brokers, and the JIT team to resolve outbound shipment exceptions, missed pickups, and service failures

Document SOPs, identify continuous-improvement opportunities, and partner with Data Engineering and Analytics to extend logistics data models and self-service reporting

We're excited if you have

Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or equivalent experience

3-7 years' experience in forward logistics, distribution operations, or supply chain analytics (consumer electronics experience is a plus)

Proven experience with distribution operations, inventory execution, system-to-system reconciliation, and program development

Working knowledge of SOX and revenue recognition controls as they apply to inventory and shipment transactions

Strong SQL skills and the ability to query large datasets independently (Trino, Snowflake, BigQuery, or similar)

Advanced Tableau skills are highly preferred - including executive dashboards, custom calculated fields, and self-service data sources

Hands-on experience with Claude (Anthropic) or comparable AI tooling for data analysis, automation, and workflow acceleration preferred

Exceptional Excel and PowerPoint skills with advanced data analysis and modeling capabilities

Working knowledge of ERP and inventory management systems (NetSuite preferred; Oracle Cloud ERP a plus)

Familiarity with parcel and freight operations; USPS, FedEx, UPS, LTL/TL carriers, and 3PL warehouse management syste

Forward Logistics Analyst

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