Staff Site Reliability Engineer
External
Legora · New York CityPrepare for this interview
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About the role
Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world's best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We've scaled to $100M+ in ARR , with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. We lean in: ownership over titles, outcomes over intentions. We fight for excellence: high standards, direct, ego-free feedback. We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you're driven by impact, pace, and raising the bar. This is the place. As a Staff Site Reliability Engineer you'll play a lead role on the founding SRE team at our new NYC engineering hub. You'll own multi-team reliability and infrastructure architecture, drive cross-functional initiatives, and set the standard for operational excellence across Legora's platform, partnering closely with teams in Stockholm. *This is a New York-based, 5-day in-office role. We believe building together in person drives better outcomes.
Responsibilities
- Architect and own reliability and infrastructure strategy across multiple teams and services
- Own the observability, capacity planning, and monitoring strategy for complex distributed systems
- Define and evolve SLI/SLO frameworks, error budgets, and production readiness standards org-wide
- Lead incident management practices, escalation design, and drive systemic improvements from post-mortems
- Champion toil reduction, on-call sustainability, and long-term system resilience
- Partner across engineering to lead design reviews and raise the bar on deployment safety and operational quality
- What You Bring
- Deep experience operating, designing, and improving large-scale production systems
- A technical leader who drives reliability outcomes across teams, not just within your own
- Strong architectural judgment for distributed systems: failure modes, scalability, and graceful degradation
- Effective communicator who spreads knowledge through post-mortems, runbooks, and design guidance
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