Technical Onboarding Consultant

Benefits

Additional Information

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you. Day-to-day, you will: Support customers during the technical onboarding and implementation of the Coins ERP solution, ensuring a smooth and successful start. Deliver system walkthroughs, workshops, and user training, helping customers understand functionality and adopt best practices. Prepare, validate, and manage data for system setup, configuration, testing, and reporting activities. Collaborate closely with functional consultants, product, and support teams to ensure effective handover and positive customer outcomes. Your skills and experience might also include: Experience in a technical, consulting, or implementation role within ERP or business software environments (Coins or similar systems are an advantage). Strong data handling and analytical skills, with confidence working with reports, extracts, and system configuration data. Understanding of finance or construction-related business processes, such as cost control, accounting structures, or project-based reporting. Clear and confident communication skills, with the ability to explain technical concepts to non-technical users and manage multiple customer engagements. What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. With over 9,300 talented individuals driving innovation and customer excellence, we're shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do . We're committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you're excited about this role - even if your experience doesn't tick every box - you might be exactly who we're looking for. We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.