Trainer / Assessor
External
Arriva · CrewePrepare for this interview
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About the role
At Arriva TrainCare , we provide high-quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. Operating across six strategic locations- Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough -we play a vital role in keeping the UK rail network moving safely and efficiently. As part of Arriva , you'll join a professional team driven by our core behaviours: We care passionately We do the right thing We make the difference We're looking for an experienced Operational Trainer / Assessor to deliver and assess safety-critical training across our national depot network. You'll be instrumental in building operational capability-designing engaging training programmes, assessing competence, and ensuring our people meet the highest standards of safety, compliance and performance. This is a hands-on, high-impact role where you'll collaborate closely with operational teams while acting as a subject matter expert and role model.
Responsibilities
- Training Delivery & Development
- Deliver safety-critical and technical training, including:
- Track Safety
- Driving and shunting
- Technical and equipment training
- Design and develop engaging learning materials and programmes
- Adapt training to meet operational and contract-specific requirements
- Take ownership of the quality and consistency of assigned training courses
- Assessment & Competency
- Plan and conduct workplace-based assessments for vocational qualifications.
- Provide clear, timely and evidence-based feedback to learners and managers.
- Support individuals who are "not yet competent" with structured development plans.
- Maintain accurate records in line with company, customer and regulatory requirements.
- Support the management of competency frameworks and matrices.
- Planning & Stakeholder Engagement
- Plan and coordinate training delivery, including logistics, resources and scheduling
- Work closely with stakeholders to ensure effective outcomes
- Support mobilisation activities through delivery of training packages
- Continuous Improvement & Leadership
- Monitor and improve training effectiveness
- Mentor and support other trainers and assessors
- Maintain your own professional and technical competence
- Champion a strong safety culture at all times
- About You
- Essential Experience & Knowledge
- 3-5+ years' experience within the rail industry
- Strong understanding of train depot operations and rolling stock
- Experience delivering training and carrying out workplace assessments
- Confident, engaging facilitator able to work with diverse groups
- Strong communication, organisation and reporting skills
Requirements
- Level 3 Engineering qualification (C&G / BTEC or equivalent)
- Assessor qualification (e.g. TAQA, A1, CAVA)
- Teaching/Training qualification (e.g. PTLLS, CTLLS, PGCE, CertEd)
- Full UK driving licence
- Desirable:
- Internal Quality Assurance (IQA) qualification
- Mentoring/coaching qualification
Benefits
Additional Information
Operational Trainer / Assessor Crewe (with national travel to depot locations) Full-time, 37.5 hours per week (flexibility required) Permanent
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