Fund & Client Support Analyst
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About the role
Fund & Client Support Analyst / Associate Provide operational and client-facing support to Relationship Managers (RMs) and investment teams across fund, client, bank, broker, custodian and administrator matters to ensure timely, accurate and compliant fund operations and investor servicing. KeyResponsibilities Act as primary operational support to the RM on client, fund, bank, broker, custodian and administrative matters. Coordinate with clients and third‑party service providers (fund administrators, custodians, banks, brokers, auditors, corporate secretaries, tax agents) to progress operational tasks and resolve issues. Support client and investor onboarding: collect, review and submit KYC/AML documents and required supporting information. Assist clients with payment instruction preparation: provide payment details, verify completeness of operational information and liaise with banks, custodians, administrators as needed. Support investor lifecycle transactions: subscriptions, redemptions, transfers, distributions, cash proceeds and contract note follow‑ups. Manage investor queries on distributions, redemption proceeds, cash movements, payment status and related documentation. Prepare and coordinate monthly investor updates and communications: performance tables, charts, manager commentary, fund data, risk notices and distribution to investors/counterparties. Maintain and update performance spreadsheets and market comparison charts; support performance attribution, asset allocation and exposure reporting in coordination with the RM. Review and follow up on fund administrator deliverables (NAV packs, investor registers, fund reports) and escalate issues. Prepare and coordinate fund governance documentation: board resolutions, written resolutions, meeting minutes and related fund/company documents. Prepare, track and follow up on invoices (management fees, admin, audit, corporate secretarial, professional fees); manage invoice approval, payment follow‑up and record keeping. Support audit, financial statement and filing processes; respond to administrator or auditor queries. Maintain accurate records of key fund matters, investor communications, operational instructions and outstanding follow‑ups. Place and monitor trade/payment instructions with banks, brokers or custodians per RM / investment manager instructions; follow up on execution, settlement and confirmations. RequiredQualifications & Experience Degree in finance, business, accounting, economics or related field (or equivalent experience). 4+ yrs years' experience in fund operations, investor services, client operations, custody or a related financial services role. Practical experience with KYC/AML processes, investor onboarding and fund administration processes. Familiarity with NAV calculation flows, subscription/redemption mechanics and fund governance documentation. Skills& Competencies Strong operational accuracy and attention to detail. Excellent client-facing and stakeholder-management skills. Good written and verbal communication. Organised, able to manage multiple tasks and follow-through on outstanding items. Problem-solving mindset with ability to escalate appropriately. Proficient in Excel (performance tables, charts), MS Office; experience with fund/accounting systems or CRM is a plus. Knowledge of relevant regulatory and compliance requirements(KYC/AML, reporting) desirable. When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto's website (https://www.techaalto.com/privacy/) Confidentiality is assured,and only shortlisted candidates will be notified for interviews. Tech Aalto Pte Ltd | 24S2130 EA | Pushpanjli Kir | R1657306.
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