Provide administrative support to department managers as assigned
Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc.
Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEO's)
Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changes
Answer phones and respond to client facing email correspondence
Review resumes and BEO's in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager's assistance
Prepares site visit and planning visit packets
Respond to external and internal requests, emails, or other needs in manager's absence
Complete Amenity Forms, Write Amenity and Welcome Cards, Collect any custom amenity items and relay to Food & Beverage Department for delivery
Coordinate internal meetings
Provide onsite event support as needed and determined by Director of Meetings & Events
Compile property specific reports or data sets and disseminate as needed
Work a flexible schedule as necessary, including weekends and holidays
Demonstrate regular and reliable attendance
Perform other duties as assigned
Your Experience Includes:
One year of hospitality experience, preferably in a luxury hotel, event planning, or event execution.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
Knowledge of Hotel Operational Systems, such as Delphi, preferred
Reports to: Director of Meetings & Events
Requirements
Dedicated to the details and the deadlines, always looking to dot every 'i' and cross every 't' in a timely manner
Excellent communicator with an ability to adapt to the communication styles of others
A highly motivated self-starter seeking an opportunity to learn and grow
A service professional with a passion for hospitality
Benefits
Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementPet InsuranceTeam Member Hotel Rates, other discounts, perks and moreWhat We're Looking For: Loews Hotels & Co seeks a detail-oriented team player to support the day-to-day operation of the Meetings & Events department while contributing to the delivery of exceptional experiences for both clients and team members alike.Health insuranceVision insurance401(k)Paid time offFlexible schedule
Additional Information
Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer.
Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
Loewshotels · Atlanta - Loews Atlanta Hotel, GA