Manage a portfolio of clients via virtual channels (voice, video, digital)
Build client relationships and provide tailored financial solutions
Deliver high-quality service aligned to Absa standards
Sales & Revenue Growth
Identify cross-sell and upsell opportunities
Drive new client acquisition
Achieve financial and non-financial targets
Portfolio Management
Manage and optimise portfolio profitability
Monitor account performance and conduct reviews
Risk & Compliance (FAIS)
Ensure compliance with FAIS and regulatory requirements
Maintain RE5 certification and regulatory standards
Digital & Virtual Enablement
Drive digital adoption among clients
Use virtual tools to enhance engagement
Requirements
National Diploma / Degree in Business, Commerce or Finance
FAIS Compliant (RE5 required)
3-5 years' experience in Business or Retail Banking
Portfolio and client management experience
Sales and revenue generation experience
Key Skills & Competencies
Client-centric approach
Strong sales & negotiation skills
Digital engagement capability
Risk awareness and compliance discipline
Communication and problem-solving skills
Education
Higher Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Benefits
Remote work optionsEquity / stock options
Additional Information
Empowering Africa's tomorrow, together...one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To deliver a seamless virtual banking experience to Business Banking clients by managing and growing a portfolio of customers remotely. The Virtual Banker is responsible for providing financial solutions, driving revenue growth through cross-selling, and ensuring compliance with FAIS and regulatory requirements.
Job Description
Absa · Johannesburg, South Africa