Fleet Delivery Team Leader

About the role

Are you a natural motivator who loves keeping things running smoothly behind the scenes? Do you enjoy leading a team, staying organised, and making sure every detail is spot-on? If so, you might be the perfect fit for our Fleet Delivery Team Leader role. We're looking for someone who brings energy, leadership, and a passion for high standards to help us deliver exceptional motorhome experiences for our customers.

Responsibilities

• As our Fleet Delivery Team Leader, you'll be at the heart of our operation - coordinating people, vehicles, and processes to ensure every motorhome is prepped, polished, and ready for adventure.
• Team Leadership
• Lead and motivate staff across both permanent and casual teams
• Organise staffing levels to meet business needs
• Train team members in cleaning standards, cab & locker checks, and operational processes
• Operational Excellence
• Ensuring vehicles are prepared and presented to the highest standard before hire
• Coordinate with Workshop, Logistics, and FOH to keep workflow smooth
• Manage wash bay duties, fuel levels, AdBlue, gas, and weekly meter readings
• Oversee linen and stockroom operations
• Complete quality control checks
• Support vehicle movements, relocations, and swaps
• Ensure accurate stocktakes of all fleet items
• Take responsibility for depot opening/closing during peak season
• Keep all fleet areas safe, tidy, and compliant
• Lead deep cleans and snagging projects
• Maintain yard maps and end-of-day checks

Requirements

• We're looking for someone who is:
• A confident team leader with experience motivating and developing others
• Skilled in conflict resolution and maintaining high morale
• Detail-driven, organised, and great with systems
• Resilient, flexible, and thrives in a fast-paced environment
• A planner who can regroup quickly when priorities shift
• A holder of a full UK driving licence (2+ years)
• Team Leadership & Development
• Lead a multi-disciplinary team of cleaners, housekeepers and supervisors
• Provide cover for the Fleet Delivery Manager when needed
• Support the recruitment, onboarding and training of staff to build a strong, capable workforce
• Maintain high morale and resolve conflicts with confidence
• Provide ongoing coaching, feedback and development opportunities
• Operational Excellence
• Ensure all Health & Safety practices are followed daily
• Plan staffing levels to ensure full coverage across all shifts
• Drive exceptional cleaning standards and attention to detail
• Support the team in preparing motorhomes to the highest standard
• Build strong relationships across departments, keeping communication flowing to ensure smooth daily operations
• An experienced team manager with a track record of developing people
• Skilled in conflict resolution and maintaining positive team culture
• Confident using IT systems, including Microsoft packages and Airtable
• Customer-focused with a drive to exceed expectations
• Resilient, adaptable and calm under pressure
• Highly organised with the ability to pivot quickly when plans change
• Why You'll Love Working With Us
• You'll be part of a supportive, energetic team where your leadership truly matters. You'll shape the daily operation, develop your people, and play a key role in delivering exceptional customer experiences.
• If you're ready to lead from the front and make a real impact, we'd love to hear from you.
• Working Schedule: Monday - Sunday, 5 days/40 hours per week.
• Contract Type: Full time, Permanent
• Salary: £28,000 per annum

Benefits

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