Technical Sales Representative, Mumbai

About the role

We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. Global Benefits & Perks You'll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. What You'll Also Get Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. Learning & Development: Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too. Purpose-Driven Company: You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

Responsibilities

• Technical Support (Core Strength)
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• Visit customer sites to support bandsaw and circular saw machines
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• Check machine condition: alignment, vibration, guide setting, coolant flow, cutting accuracy
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• Troubleshoot cutting issues like blade breakage, poor finish, low blade life
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• Guide operators on correct usage, blade handling, and cutting parameters
• Application Improvement
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• Recommend correct blade type, TPI, geometry based on material
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• Optimize cutting parameters (speed, feed, coolant)
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• Improve blade life and reduce cost per cut
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• Conduct trials and demonstrate performance improvement
• Sales Conversion (Key Focus)
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• Convert technical visits into blade sales opportunities
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• Increase consumption at existing customers through performance improvement
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• Introduce premium blades and upgrade customers from local/low-cost options
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• Support dealers in closing technical sales
• Customer Development
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• Handle key accounts like fabrication units, steel processors, auto ancillaries
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• Build strong relationships with production, maintenance, and purchase teams
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• Identify new customers and generate business
• Product Scope
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• Bandsaw blades (bi-metal, carbide tipped, etc.)
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• Circular saw blades (TCT depending on application)
• Key Requirements
• Diploma / BE Mechanical/Electrical
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• 3-8 years experience in bandsaw / circular saw / cutting tools
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• Strong hands-on knowledge of machine + application
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• Must have experience in improving blade performance at customer site
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• Sales-driven mindset
• Key Skills
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• Machine troubleshooting (bandsaw & circular saw)
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• Application knowledge (material vs blade selection)
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• Technical selling
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• Customer handling
• Success Metrics (KPIs)
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• Increase in blade consumption per customer
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• Conversion ratio from service visits to sales
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• New customer development
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• Reduction in customer complaints
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• Growth in premium product sales
• Ideal Candidate Profile
• Someone who is currently working in:
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• Bandsaw / circular saw blade companies
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• Machine service engineer wanting to move into sales Cutting tools / metal cutting industry
• We Don't Just Build The World, We Build Innovative Technology Too.

Benefits

Additional Information

This role focuses on driving sales of bandsaw and circular saw blades by providing strong technical support at customer sites. The engineer will work closely with customers to improve cutting performance, troubleshoot machine issues, and use this engagement to increase blade consumption and business growth. The position requires a blend of hands-on technical expertise and sales capability.

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