Supervisor, Station Training

Responsibilities

• Lead, coach, and develop a team of Training Specialists/Instructors to deliver high-quality classroom, OJT, and recurrent training.
• Ensure consistent training standards across shifts, workgroups, and operational areas.
• Serve as an escalation point for training-related performance, attendance, or qualification concerns.
• Ensure training compliance with all applicable FAA, TSA, OSHA, airline customer, airport authority, and company requirements.
• Maintain accurate training records, certifications, and qualification tracking within the LMS and related systems.
• Support and represent training during audits, inspections, and customer reviews; lead follow-up actions and corrective action plans as needed.
• Oversee delivery and continuous improvement of initial, recurrent, remedial, and Lead‑In‑Training programs.
• Evaluate training effectiveness using audits, observations, operational performance data, and safety trends.
• Partner with safety and operations leaders to identify training gaps and implement targeted solutions.
• Support the integration of modern training methods, including simulations, VR, blended learning, and competency-based training models.
• Collaborate with station leadership, safety, and workforce planning teams to align training schedules with operational needs and hiring forecasts.
• Serve as the primary point of contact for training-related operational inquiries during assigned shifts.
• Participate in safety, quality, and operational meetings as the training subject matter expert.
• Develop team capabilities through coaching, mentoring, and by providing regular and meaningful feedback.
• Foster open and honest communication that creates an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Integrity, Mutual Respect, Accountability and Pride.
• Perform other duties as assigned to support McGee's successful business operation.
• Required
• 2 years of experience in aviation, preferably in ramp operations or a related area.
• Demonstrated experience leading or directing others in a fast-paced operational environment.
• Working knowledge of aviation ground handling operations and safety practices.
• Knowledge of training, risk assessment methodologies, and learning development techniques.
• Ability to apply experiences and knowledge to solve routine to moderately complex problems.
• Proficiency with Microsoft Office and learning management systems (LMS).
• Ability to influence others, work cross-functionally, and contribute positively to a team-oriented, safety-first culture.
• A valid driver's license with a good driving record.
• Ability to obtain & maintain an airport SIDA badge, US Customs seal, and USPS security clearance.
• Ability to work any shift, including early mornings, late nights, weekends and Holidays.
• Lifting up to 75 pounds on a frequent basis.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Must be authorized to work in the U.S.
• Airport Badge Requirements
• EEO Statement
• Equal Opportunity Employer/Veterans/Disabled
• McGee Air Services- An Alaska Air Group Company

Additional Information

The Supervisor, Station Training leads the delivery, quality, and effectiveness of operational training for frontline team members. This role ensures all training programs meet regulatory, customer, and company standards while supporting safe, consistent, and efficient operations. The Training Supervisor plays a critical role in building a high-performing, safety-driven workforce by overseeing instructor performance, maintaining training compliance, partnering with operational leaders, and continuously improving training programs across various ground handling functions.

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