Deliver engaging sales and operational training to Territory Managers, Counter Sales Associates, contractors, dealers, and store personnel
Train on product features, advantages, and benefits to enable effective selling of HVAC equipment with basic understanding of HVAC systems
Facilitate Kitchen Table Sales training and emerging B2B/B2C sales methodologies for contractors
Provide counter sales training focused on contractor engagement and increasing lines per order
Deliver business training, operational procedures, and Cloud Suite Distribution (CSD) systems training
Adapt facilitation approach based on audience needs using adult learning principles
TRAINING MANAGEMENT & ADMINISTRATION
Manage all training through Litmos Learning Management System including enrollment, tracking, and completion verification
Ensure training completion across all Factory Direct stores in the region
Schedule and coordinate training sessions across multiple locations
Monitor training effectiveness and impact on sales and operational metrics
NEEDS ANALYSIS & PROGRAM IMPROVEMENT
Conduct ongoing needs assessments by observing store operations and engaging with stakeholders
Proactively identify training gaps that impact sales performance and operational efficiency
Collaborate with Operations Directors, Store Managers, and Territory Managers to understand business challenges
Develop and update training content when programs need enhancement
Provide recommendations for new training initiatives based on identified needs
STAKEHOLDER COLLABORATION
Partner with Factory Direct leadership to align training with business objectives
Build credibility with Territory Managers, contractors, and store personnel as a trusted advisor
Collaborate with Learning & Development team to share best practices
Respond professionally to feedback and adjust training approaches accordingly
TRAVEL & REGIONAL COVERAGE
Travel extensively (65-75%) throughout the Northeast region to provide on-site training and support at Factory Direct locations
Maintain flexibility to adjust schedule based on training needs, new store openings, and business priorities
REQUIRED QUALIFICATIONS
High school diploma or equivalent required; associate or bachelor's degree preferred
Must live near a major airport for quick travel options to Factory Direct stores
3+ years of sales experience in HVAC wholesale distribution or related industry
3+ years of operational experience in HVAC distribution, counter sales, or territory management
3+ years of experience delivering training to adult learners in a professional setting
Valid driver's license with clean driving record
SALES & OPERATIONAL EXPERTISE
Strong understanding of HVAC contractor business models and buying behaviors
Proven success in B2B sales, preferably selling HVAC equipment to contractors and dealers
Knowledge of wholesale distribution operations, counter sales processes, and territory management
Understanding of how to increase sales effectiveness and lines per order in counter sales environments
Familiarity with evolving sales methodologies including Kitchen Table Sales and modern B2B/B2C approaches
TRAINING & FACILITATION SKILLS
Demonstrated ability to facilitate engaging training sessions using adult learning principles
Strong presentation and communication skills with ability to influence and inspire
Experience using Learning Management Systems for training administration and tracking
Proficiency creating training materials using Microsoft Office (PowerPoint, Word, Excel)
Ability to translate product features into compelling advantages and benefits
Equal Opportunity Employer, including disability / veterans
*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
Benefits
Health insurance401(k)Parental leave
Additional Information
The HVAC Regional Training Manager delivers sales, operational, and business training programs for Factory Direct store employees, Store Managers, Territory Managers, contractors, and dealers across the Northeast region (NY, NJ, NH, PA). This role focuses on building sales capability, improving operational excellence, and driving business results through effective training delivery, needs analysis, and program management. The position requires extensive travel between store locations and strong expertise in HVAC wholesale distribution sales and operations.
Bosch-homecomfort · Norman, OK