We are looking for an experienced Repairs Supervisor to join our team in Birmingham. You will be responsible for overseeing day‑to‑day repairs activity across tenanted and void domestic properties, ensuring works are completed safely, on time and to a high standard. This includes managing operatives, coordinating workloads, carrying out quality checks, supporting with technical guidance and maintaining strong communication with tenants and stakeholders.
With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a team that's making a real difference in the community. We're looking for someone who is organised, proactive and committed to delivering a first‑time‑fix service while driving performance and maintaining high levels of customer satisfaction.
Responsibilities
Supervise day-to-day delivery of planned and reactive maintenance works across occupied properties
Ensure all works are completed safely, efficiently, and to required quality standards
Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction
Allocate resources and operatives effectively to meet service targets and contractual obligations
Manage work schedules and priorities to minimise disruption to residents
Ensure full compliance with Health & Safety regulations, COSHH, and company procedures
Carry out quality inspections and ensure corrective actions are implemented where necessary
Lead and support a team of operatives, providing guidance, coaching, and performance management and productivity dashboards
Identify training needs and coordinate development opportunities for team members
Enforce HR policies including attendance, conduct, and grievance procedures
Monitor and maintain company assets including vehicles, tools, PPE, and van stock
Oversee material usage and procurement to ensure cost-effective operations
Use system reports to track performance, resource deployment, and asset condition
Act as a key point of contact for residents, ensuring professional communication and issue resolution
Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery
Support contract mobilisation, compliance audits, and service improvement initiatives
Assist with budget control, forecasting, and identifying operational efficiencies and potential Gains
Provide cover for other supervisors during absence or peak periods
Attend toolbox talks, training sessions, and formal company meetings
Ensure all activities reflect company values and maintain a professional image at all times
Role Criteria:
Previous experience in a R&M Supervisor or similar supervisory role within housing or property maintenance
Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities
Experience delivering planned and reactive maintenance in occupied properties
City & Guilds or equivalent in a relevant trade discipline
Full, valid UK driving licence
Strong understanding of Health & Safety regulations, including COSHH
Working knowledge of Schedule of Rates
Excellent interpersonal and communication skills
Effective people management with the ability to lead, mentor, and develop teams
Strong customer focus and commitment to service excellence
Problem-solving mindset with a results-driven approach
Strong planning and organisational abilities
Decisive decision-making under pressure
Ability to negotiate and influence across teams and stakeholders
IT literate with confident oral and written communication skills
Benefits we can offer you:
25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of ou
Benefits
Health insuranceEquity / stock options
Additional Information
Competitive pay
Expression of Interest - Supervisor - Repairs & Maintenance
Location: Birmingham
Contract Start Date: 1 July 2026
Contract Type: Full-time, Permanent
Join us on our new, exciting contract with Birmingham City Council
Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams.
We are now building our talent pool ahead of our contract go-live on 1 July 2026 and are inviting Expressions of Interest from repairs supervisors who would like to be considered once formal recruitment opens in coming weeks.
Submitting an expression of interest does not guarantee employment, nor does it provide salary or detailed role information at this stage. It simply ensures that you are first to be contacted when full job details, including pay, working hours, and application timelines, are confirmed.
Mearsgroup · Birmingham, UK