Quality Manager, 2nd Shift HVI​

About the role

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators. Role Summary The Quality Assurance Manager (2 nd Shift) ensures that all Topps and Fanatics Collectibles products are manufactured to the highest standards of quality, integrity, and timeliness. The Quality Assurance Manager also focuses on optimizing automation, processes, managing staff and maintaining safety standards within the plant. This position interfaces with a range of internal product development teams and the breadth of our external supply chain. The Quality Assurance Manager reports directly to the Vice President of Quality Assurance and Compliance. This position is in the Dallas/Fort Worth area and is in person. Ability to work extended hours, including overtime, evenings, weekends, and holidays as production demands. Experience/Education: Bachelor's degree preferred 7-10 years in quality assurance and managing teams in a manufacturing environment 3-5 years in a supervisory or management role Quality Assurance Experience: Experience in developing and maintaining quality control systems Proven ability to manage quality assurance programs and ensure compliance within set standards Proven ability to work cross functionally to define quality parameters, align SOP's, work instructions, training material and implementation Experience with conducting quality process audits and addressing quality issues Production Experience: Extensive experience in a manufacturing or production environment. Proven track record of managing quality operations and meeting production targets with regards to on time delivery, utilization, efficiency and scrap. Experience with implementing and managing lean manufacturing initiatives Management Experience: Significant experience in a managerial or supervisory role within a busy manufacturing setting Experience leading and developing a diverse team of production workers Proven ability to manage and optimize resources effectively Bilingual a plus Process Improvement Experience: Demonstrated experience in process improvement and optimization Track record of implementing successful process improvement initiatives Experience with lean manufacturing, Six Sigma, or other process improvement methodologies a plus Safety and Compliance Experience: Proven track record of maintaining quality, safety and compliance standards in a manufacturing environment. Experience with conducting safety / quality process audits and implementing safety programs. Knowledge of OSHA regulations and other relevant safety standards. Collaboration and Cross-Functional Experience: Experience working with cross-functional teams to achieve production goals. Proven ability to collaborate effectively with other departments, such as engineering, quality assurance, and supply chain. Experience in managing supplier relationships and coordinating with external partners Essential Functions and Responsibilities: Supervision and Leadership: Ensure production teams have clear direction with regards to Quality Standards and parameters. Assign tasks and monitors the daily activities of the QC staff on production floor Audit Process and implement Provide coaching, mentoring, and performance feedback to production and QC staff Ability to troubleshoot production issues and

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