Review and approve the work of other team members prior to publication
Conduct quality assurance reviews of published material and post project audits
Create and maintain checklists, templates, guides, and manuals to ensure consistency in work processes
Update, maintain, and audit the department database to ensure accuracy of project date
Maintain the department project log, prioritizing projects according to the Manager's publication schedule, legislative deadlines, and external clients' expectations
Contribute ideas and develop processes for increasing efficiency and improving user experience
Generate flexible and workable solutions to problems using creativity, reasoning, good judgement, and experience along with the available information and resources
Compile, edit, and publish the department's monthly notice to the credit unions
Train and mentor new and less-experienced team members
Editing
Analyze, organize, and implement projects and tasks within an allotted time frame with a high degree of precision
Keep project-specific checklists up to date to enable a transition to another team member, if necessary
Edit material to improve readability and to detect and correct errors in spelling,
Suggest or draft changes for clients; query items where necessary to confirm accuracy and completeness and obtain proper sign off before altering content
Create interactive PDF, Word, and Excel forms, and forms in an HTML format
Create graphics to illustrate written material and ensure that figures and graphics are correctly captioned and referred to in the text
Confer with clients to resolve queries regarding details of publication
Publishing
Coordinate with other team members regarding publication schedules and deadline
Publish manuals using a help authoring tool (e.g., WebWorks)
Publish forms to multiple internal and extranet document libraries
Confer with the Manager regarding notifications to be published by the Communications department
Resolve publishing/production issues and escalate technical issues to the appropriate team member, as required
Administrative Support
Coordinate Central Forms printed forms orders. Work with supplier to maintain and update forms supply for use by credit unions
Provide administrative support to Financial Services for Ontario registered plans
Perform other duties in the department as necessary
What you'll have:
Diploma specializing in designing, editing, and publishing
2+ years of industry experience
Strong understanding of the publishing cycle
1-2 years' experience in an iterative editing environment
Demonstrates advanced working knowledge and understanding of document design using graphic design software, editing, and publishing
High attention to detail, proven organizational and time management skills to manage multiple assignments and tasks, set priorities, and adapt easily to changing conditions and work assignment
Experience working independently or as part of a team with minimal supervision
Strong command of the English language (both written and verbal)
Excellent client-focused interpersonal skills with the ability to work collaboratively with colleagues at all levels in a professional manner
Highly analytical individual with the ability to improve work processes
Proficient with Microsoft Office and
Benefits
Work-life flexibilityHybrid work environmentVariable annual incentive planGenerous annual vacation allotmentTop-notch flexible benefits plan including family building and gender affirmationRetirement Plan, matched contributions at 6%Access to a learning platform and educational assistance supportAccess to a virtual wellness platformCareer development opportunitiesWellness Flex Fund to support personal interest and activitiesDay off to volunteer in your community and other paid time off optionsCorporate discounts*subject to employment agreementJob Summary:Projects can vary in scope and are of considerable complexity, and you may work on large projects involving substantial revisions.Vision insurancePaid time offFlexible schedule
Additional Information
Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit www.central1.com .
Central1resources · Vancouver, Canada