In addition to the specific responsibilities listed above, the ideal candidate will possess the following:
Minimum Requirements
Bachelor's degree preferably in Quality or Project Management
Five to seven year(s) experience in a high-speed manufacturing environment
Minimum five (5) years hands-on experience in a manufacturing environment with prove Quality Management System oversight capability
At least three years of proven supervisory experience.
Must have a desire for achieving excellence in customer satisfaction, process and product quality and reliability
Excellent grasp and understanding of SPC (Statistical Process Control). Six-Sigma, Lean Manufacturing
Approximately 10% overnight travel
Preferred Requirements
Packaging industry experience
ISO background
Competencies
Effective written, verbal and interpersonal skills. Ability to communicate with all levels of plant personnel and company management
Strong administrative, organizational and supervisory skills
A thorough understanding of Product Development concepts, material properties, and finished product requirements
A thorough working knowledge of external customer requirements, processes, and expectations
Able to professionally interact with customers whether face-to-face, verbal via telephone or written communication via emails or formal correspondence
A thorough understanding of common quality and problem solving tools including Statistical analysis, Pareto charts, Gauge R&R, PFMEA, Process Capability, and Histograms
A thorough understanding of Continuous Improvement and Lean Six Sigma principles
A thorough understanding of equipment engineering/installation/modification concepts
Strong knowledge of investigations, problem solving and corrective action implementation
Ability to lead and manage all aspects of quality control process
Benefits
Vision insurance
Additional Information
About Crown
Crown Holdings, Inc. through it's subsidiaries, is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world.
Crown is dedicated to building a team of highly talented, dedicated, and driven individuals. It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry.
Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long-term future.
Job Description:
Job Accountabilities
Duties And Responsibilities:
Reporting directly to the Plant Manager, the Quality Assurance Manager responsibilities would include, but not be limited to, the following:
Accomplishes quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Working with external customers by having a strong customer service presence and delivery
Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change
Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures, monitoring inventories
Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures
Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods
Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations
Updates job knowledge by studying trends and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
Performs other job-related duties as required or assigned
Job Requirements