Director, Corporate Communications

About the role

Job Description: JOB OVERVIEW The Director of Corporate Communications is responsible for leading the development and execution of Wheels' corporate communications strategy. This role oversees the creation, alignment, and delivery of messaging across key stakeholder groups to ensure consistency, clarity, and alignment with business objectives. This position serves as a strategic advisor to senior leadership on communication priorities and supports the organization in managing complex and sensitive communications. The role also maintains hands-on responsibility for content development and execution, ensuring high-quality, timely communications that support organizational effectiveness and brand integrity. KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS Corporate Communications Develop and execute a comprehensive corporate communications strategy that is aligned with business objectives. Oversee and manage the company's messaging, voice, and positioning across multiple channels. Ensure consistency of brand and tone across internal and external communications. Executive & Leadership Communications Serve as a trusted communications advisor to the executive team. Draft and manage executive communications, including speeches, talking points, presentations, and company-wide messages. Support leadership visibility and thought leadership initiatives. Internal Communications Lead internal communications strategy to engage, inform, and align employees. Partner with HR and leadership on change management, culture initiatives, and company updates. Oversee internal channels, including intranet content, newsletters, town halls, and employee communications. External Communications & Public Relations Provide oversight for external communications. Identify and pursue opportunities to elevate company visibility and credibility with external stakeholders and in the market (in partnership with the Marketing). Content & Storytelling Oversee creation of high-impact corporate content, including company narratives, messaging to support strategic business initiatives, company announcements, and thought leadership materials. Translate complex B2B services and ideas into clear, compelling stories for multiple audiences. Issues & Crisis Management Lead communications planning and response for issues, risks, and crisis situations. Develop messaging frameworks, FAQs, and response protocols, as needed. Team & Cross-Functional Leadership Build, mentor, and manage internal communications team members and/or external agencies. Partner closely with Marketing, Client Management, Sales, HR, Legal, and Operations to ensure alignment. Manage budgets, vendors, and agency relationships, as applicable. LEADERSHIP RESPONSIBILITIES Number of Direct Reports Number of Indirect Reports Budget/PNL Responsibility Up to 5 Leadership Responsibilities Strategy This position is a on the Marketing and Communications leadership team and must have experience leading and developing a high-performing team. This leader must be comfortable providing counsel to and presenting to executive leaders and working effectively cross-department and cross-organization to manage and coordinate programs and provide guidance to peers and leaders. COMPETENCIES - SKILLS Experience in B2B services, professional services, fleet management and mobility or similar complex offerings. Strong business acumen and ability to align communications with strategic goals. Calm, confident presence with sound judgment under pressure. Hands-on mindset with the ability to move seamlessly between strategy and execution. Comfortable operating in a fast-paced, evolving, and private-company environment. EDUCATION AND EXPERIENCE Bachelor's degree in communications, Public Relations, Journalism, Marketing, or a related field (Master's preferred). 10+ years of progressive experience in corporate communications, PR, or related roles, preferably in B2B or services-based organizations. Proven experience advising senior leaders and managing executive-level communications. Exceptional writing, editing, and storytelling skills with exceptional attention to detail. Experience managing media relations and handling sensitive or high-stakes communications. Demonstrated ability to lead teams and collaborate across functions. CORE VALUES At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth. Integrity - Always act with integrity and honesty. One Team - Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference. Innovation - Drive continuous improvement, spark creativity and embrace next generation thinking. Customer Success - Ensure that customer and driver success is at the heart of everything we do. CULTURAL ATTRIBUTES At Wheels, leaders are expected to model and champion our cultur