Internal Sales

About the role

You'll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You'll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We're looking for someone confident and proactive, who isn't afraid to get stuck into a range of tasks. You'll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross-over sectors. Working hours: 40 hours per week, Monday - Friday. 08:00 - 17:00 with 1hr lunch. There is flexibility with these hours if needed. What we're looking for in our Internal Sales person: Knowledge of MRO/Engineering products is ideal, but full training will be provided Prior internal sales experience or experience within a customer service / administrative environment. Excellent negotiation and communication skills Self-motivated, with strong organisational and time-management skills Ability to work independently and as part of a team Work well under pressure in a fast-paced environment What you'll get in return : From 23 days annual leave (plus public/bank holidays) increased with length of service Training provided through our own Hayley Academy Company pension Life Assurance cover (x2 salary) Invitation to healthcare scheme Wellness programmes Uniform and PPE provided Excellent opportunities and career prospects available. The recruitment process: Our advert will close on Sunday 7th June, but we may decide to close the advert early depending on the level of applications received, so be quick! Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor. Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates. Finally... We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here . We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don't miss out on this fantastic opportunity to join the team at Hayley Dexis - please click 'apply' now to become our Internal Sales person - we'd like to hear from you!