Ability to manage high-volume, deadline-driven workflows with consistency and accuracy
Background in sports, entertainment, or global consumer brands
Requirements
Experience supporting or scaling internal agency or managed services models in complex organizations
Strong operational instincts with the ability to translate strategy into repeatable execution
Comfortable working in matrixed environments with multiple stakeholders and dependencies
Experience partnering with Legal, Data, and Technology teams in regulated markets
Global mindset with sensitivity to cultural and regional differences in fan engagement
Other Key Attributes / Characteristics:
Execution-focused operator who takes pride in reliable delivery and operational excellence
Service-oriented mindset with a strong commitment to supporting Clubs as internal clients
Highly organized, detail-oriented, and able to manage multiple concurrent workstreams
Clear, proactive communicator who escalates issues early and constructively
Comfortable operating under pressure in high-volume, time-sensitive environments
Influence-driven collaborator who builds trust without relying on formal authority
Curious, adaptable, and motivated to continuously improve processes, tools, and outcomes
Passion for sports - and the NFL in particular - with an appreciation f
Additional Information
The National Football League (NFL) is seeking an experienced international marketing leader to play a key role in operating and scaling its International 1:1 Club Managed Services function.
This role leads day-to-day execution and operational delivery of a centralized, internal agency model that enables all 32 Clubs to execute compliant, high-quality, localized 1:1 fan engagement across more than 20 international markets.
The Director ensures Clubs receive reliable, scalable support across email, SMS, mobile app, web, and emerging channels by operationalizing league data, platforms, and best practices. Success is measured by execution quality, operational reliability, campaign performance, regulatory adherence, and Club satisfaction, while enabling sustained international fan development.
Nflcareers · New York, NY