IT Procurement Category Manager

About the role

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We've had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it's at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health . Job Summary Perform vendor/vendor management activities across Indirect Categories. The IT Procurement Category Manager provides core expertise in the four process domains (i.e., Performance Management, Financial Management, Relationship Management, and Risk Management) in support of sourcing and contract execution lifecycles. The Category Manager is responsible for managing the strategic relationships of vendors with a primary goal of driving outcomes from the vendor base which achieve optimum value for Point32Health, and mitigating future potential risk, while supporting analysis and reporting of vendor performance to the appropriate stakeholders. Job Description DUTIES/RESPONSIBILITIES - what you will be doing: Contract Review, Modification, Negotiation Work with business owners and the legal department to create and negotiate vendor contracts. Drive meaningful cost savings and extract maximum value from Point32Health vendor base via negotiations on price, service levels, efficiency, payment terms, etc., while working in conjunction with the Legal Department, business owner, and other impacted departments (i.e. Security, Privacy, Compliance, etc.) Perform project management of contractual process from vendor selection through contract execution. Coordinate business, procurement and legal objectives for the business requirement, costs, quality, risk, etc. Prepare and maintain project plans, appropriate milestone, and related schedules. Competitive Bidding, Negotiations and Cost Reduction Initiatives Follow all policies and procedures regarding the sourcing, selecting, and managing vendors. Responsibilities include: Develop Request for Information/Proposal (RFI/RFP) documents in coordination with the appropriate project leader. Manage the RFI/RFP process, acting as the main point of contact with vendors and business owners. Synthesize RFI/RFP responses into meaningful, actionable summaries. Build and utilize scorecards for the basis of vendor award. Collaborate with Business Owners to recommend the best vendor to meet business needs. Identify and include certified diverse suppliers in all competitive bidding events, in support of Point32Health's economic inclusion goals. Vendor Relationships & Performance Measurements Measure and track vendor performance to ensure appropriate service levels are maintained with key vendors. This will be accomplished by working with vendors and business owners to establish and monitor mutually agreeable service level agreements/key performance indicators (SLAs/KPIs) and terms and conditions of the business relationship. Provide feedback on performance, seek continuous improvement and innovation. Work with vendors and key stakeholders to manage vendor performance and develop new capabilities. When performance issues emerge, identify root causes and work with internal and external stakeholders to drive efficient resolution. Identify and capture profit improvement opportunities beyond sourcing, such as demand management, process improvements, insource vs. outsource innovation, etc. Regularly monitor the market for category leading practices and demand/supply shifts such as vendor consolidation, technology innovations, etc. Implement strategies to best manage the vendor base for categories in scope, reviewing vendors against contracted obligations/service levels and business expectations. Project Management Provides project management experience in situations where vendor participation is a key component to successful project implementation and that skill set is not inherent in the functional area. Other projects and duties as assigned. QUALIFICATIONS - what you need to perform the job: EDUCATION, CERTIFICATION AND LICENSURE: BS/BA degree in relevant area such as Business Administration, Supply Chain or Finance preferred. EXPERIENCE (minimum years required): 5-8 years of relevant procurement, strategic sourcing and vendor management experience demonstrating success in positions of increasing com