People Operations Coordinator

About the role

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy - a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it.

Responsibilities

• Manage and respond to inquiries from employees and managers across multiple HR and payroll inboxes
• Accurately enter and maintain employee information in HRIS systems, including AS400 and Dayforce, for transfers, promotions, salary changes, and terminations
• Facilitate the new hire process from ICIMS to the AS400, ensuring timely and accurate onboarding data
• Review and verify employee change documents to ensure completeness and proper authorization
• Sort incoming mail and process payroll-related documents, including garnishments and requests, for upload to ADP
• Actively participate in cross-training initiatives across various People Operations functions to develop a broad understanding of the department
• Assist with the creation and distribution of daily, weekly, and monthly HR and payroll reports
• Take ownership of and contribute to special projects as assigned, gaining exposure to various People Operations initiatives
• Assist in the organization and set-up of New Metropolite Orientation (NMO), our onboarding program, including coordinating the IT setup

Requirements

• Metropolis is seeking a People Operations Coordinator to join our team. In this role, you will focus on managing employee data, supporting new hire onboarding and orientation, handling various HR inquiries, and assisting with reporting.
• 1+ years of professional experience within a corporate setting
• Proficiency in Microsoft Excel and Google Sheets; as well as familiarity with Google Workspace
• Basic understanding of HR/People data management
• Strong attention to detail and accuracy
• Excellent organizational and time management skills with the ability to manage multiple tasks and meet deadlines
• Ability to communicate effectively, both orally and in writing
• Eagerness to learn HRIS systems (AS400, Dayforce, ICIMS) and reporting tools
• Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
• As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

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