Director of Operations - Millennium Tower

About the role

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner's association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. The Director of Operations is responsible for overseeing the day-to-day operations of our prestigious luxury high-rise association, Millennium Tower , located in San Francisco, CA. The Director of Operations ensures seamless delivery of luxury services to residents. This role requires a strong background in luxury hotel or hotel residences, with a particular focus on rooms division operations. The ideal candidate will possess exceptional leadership skills, a keen eye for detail, and a commitment to delivering exceptional service. Schedule: Monday - Friday 9:00 am -5:30 pm (must be flexible based upon business needs)

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• Minimum of 5 years of Director-level experience in luxury hotel or hotel residence operations, with a focus on Rooms Division. (Forbes experience)
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving skills.
• Proficiency in Buildinglink, ADP, MS Office applications such as Word, Excel, Outlook and PowerPoint.
• Ability to work flexible hours including weekends and holidays. (Required)

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