Responsible for supporting a platform of practices and managing field employees and supported practices
Provide outstanding leadership for a geographically dispersed team, recruit key hires, and implement training and cross training to strengthen service offerings
Responsible for developing a high level of excellence with the administrative and operations staff of supported practices
Drive a strong culture and environment that will support and enable all team members to be successful. Foster accountability, teamwork and mutual trust and respect for all team members through mentoring and coaching activities
Work with team members to ensure that patients of supported practices are highly satisfied with their experiences
Monitor regional KPIs and develop action plans when needed; Responsible for regional P&L outputs
Regional Revenue cycle management
Coordinate monthly meetings and ongoing training for staff
Troubleshoot and triage potential issues to identify root cause
Work collaboratively in partnership within LifeStance leadership to contribute to process improvements, tools or resources to enhance the customer and patient experience
Other duties as assigned
Requirements
Bachelor's degree
7+ years of operational management within a healthcare setting
Knowledge and experience with clinical operations
Knowledge of clinical information systems such as EMR, MAR, PACS, Registration, OE, CPOE, etc.
Ability to learn new technology while gaining proficiency in several EMR/EHRs; gain proficiency in new technologies. From cloud everything, non-Microsoft work environment to implementations using FHIR & API
Exceptional client engagement
Proven ability to improve business processes, methods, quality, and decision-making to achieve meaningful, measurable improvements
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
LifeStance Health is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required b
Benefits
Role OverviewCompensation: $130,000 - 150,000/annually, with additional annual bonus potential and a long term incentive programLocation: Hybrid role with regular onsite presence (60%) in offices throughout GeorgiaHealth insuranceDental insuranceVision insurance401(k)Performance bonusParental leave
Additional Information
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Lifestance · Brookhaven (ga)