Associate Director, Business Solutions

External

Horizonmedia · New York, NY

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About the role

Horizon Media , founded in 1989 by Bill Koenigsberg, is recognized as one of the most innovative marketing and advertising firms. We are headquartered in New York City, with offices in Los Angeles and Toronto. A leader in driving business solutions for marketers, Horizon is known for its highly personal approach to client service. Renowned for its incredible culture, Horizon is consistently named to all the prestigious annual Best Places to Work lists published by Fortune, AdAge, Crain's New York Business and Los Angeles Business Journal. Together we are building a place of belonging. At Horizon, we understand the value that different perspectives can bring to our clients and culture; DEI is our DNA. We strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture, and experience, together. Our simple recipe for success? We hire talented people (thinkers, doers, dreamers, makers), challenge them and give them every opportunity to grow.

Responsibilities

30% - Strategic Planning & Leadership

Guide the team in translating client goals into strategic media solutions that grow our client's brands and ensure strategic consistency across all elements of plan development and implementation, ensuring a fully integrated approach

Collaborate with the Director and VP on strategic marketing approach, guiding translation of client goals to the Business Solutions team, activation teams, consumer insights teams and media partners

Ensure team is following internal and external processes and cadences for streamlined and timely workflow

Oversee final reporting analysis of campaigns alongside other internal teams, ensuring data is accurate, presenting findings to client

Build strategic frameworks for all plans and lead presentations

Help lead the team's understanding of client's business and uncovering of motivations/needs

30% - Team Management & Supervision

With leadership and support from senior leaders, manage the day-to-day operations of the Business Solutions Team to ensure consistent and high-quality client deliverables

Provide ongoing, real-time, performance feedback to ensure continued team growth

Guide team in setting goals and professional development timelines, ensure team members have challenging, level-appropriate projects and opportunities to learn new skills

Conduct junior team members' performance reviews, coaching to maximize success

Promote the work of both junior and senior team members, set a positive team environment

Participate in the interview process for junior team members

20% - Client Relationship Development

Maintain positive rapport and champions trust with the client

Tap into Horizon resources/tools and collaborate with partner and creative agencies to offer clients holistic business solutions

Anticipate client requests, guide team in troubleshooting and problem solving with internal resources to proactively provide solutions

Act as client's "go-to", having a voice in meetings and providing POVs

15% - Relationship Management

Continue to have core clients, industry partners and other internal departments recognize you as a lead voice for the account

Serve as conduit for strategic leadership to both senior level (directors and above) and junior counterparts (supervisor and below)

5% - Account Management

Oversee all client requests, troubleshoot and problem solve with internal teams to proactively provide solutions

Engage with senior level leads on investment teams to ensure successful campaign execution, issue plan deliverables to client

Ensure all billing and financial deliverables are accounted, accurate and delivered on time.

Associate Director, Business Solutions

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