Compliance Manager

About the role

We are seeking an experienced Compliance Manager to support the Director of Compliance and Legal in the day-to-day management of the Group's compliance framework across Freelancer Limited and its subsidiaries, including Escrow.com and Loadshift.com. This role acts as a key member of the compliance function and will assist in managing a broad range of regulatory matters, including BSA/AML/CTF compliance, compliance monitoring and assurance testing, regulatory compliance, and regulatory reviews or examinations. The successful candidate will work closely with Product, Engineering, Finance, Operations and Legal teams to ensure regulatory obligations are understood and implemented in practice. The role requires a hands-on compliance professional who can manage operational compliance matters while supporting the Director of Compliance and Legal in regulatory engagement, internal controls, and ongoing development of the Group's compliance framework. Key Responsibilities: Support the Director of Compliance and Legal in the operation of the company's BSA/AML/CTF compliance program Lead compliance assurance testing and internal control reviews across different business units Review large, unusual, and complex transactions and act as an escalation point for AML/CTF operational matters Support regulatory examinations, onsite inspections, desktop reviews, and regulatory enquiries Maintain and review risk assessments and internal compliance controls Support regulatory filings, licensing obligations, and ongoing reporting requirements Work with product and engineering teams to improve transaction monitoring, onboarding controls, and compliance tooling Coordinate with internal teams to ensure regulatory requirements are implemented within operational processes Support the preparation of documentation and materials required for regulatory reviews and external audits Deliver compliance training to operational teams on AML/CTF obligations and internal compliance procedures Requirements Mid-Market Institutional Experience At least five years of overall experience in a mid-market financial institution that is licensed and AML/CFT regulated in one of the following jurisdictions: the United States, Australia, or the United Kingdom, in the following roles: Compliance Officer, MLRO, AML/CFT Officer, Compliance Manager, Senior Compliance Manager, Senior Compliance Assurance Officer, or similar. Proven experience dealing directly with financial regulators, including involvement in regulatory examinations, onsite inspections, desktop reviews, and ongoing supervision relating to AML/CTF and licensing obligations. Hands-on experience on tools in the following specific areas: Detecting large, unusual, and complex transactions or patterns Conducting outsourced provider due diligence Onboarding high-risk clients Conducting enhanced due diligence Internal controls development and testing Dealing with external AML/CFT auditors Dealing with third line assurance Undergoing due diligence from banking partners Preparing and filing periodic regulatory compliance reports for financial licences Answering queries from regulators Internal regulatory compliance and AML/CTF reporting experience Experience training operations and support teams on AML/CTF obligations, transaction monitoring procedures, client onboarding requirements, escalation protocols, suspicious activity reporting, and internal compliance policies and controls. Technical experience in the following areas: Working with transaction monitoring systems, including configuring rules, alerts, and thresholds Working with client onboarding and digital KYC platforms Working with sanctions and PEP screening tools Working with case management or investigation systems for AML alerts and escalations Transaction datasets and working with engineering teams to improve monitoring logic Data visualisation or reporting tools used in compliance monitoring